Cloud Operations Lead SME Senior Manager

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.

Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more.

Join us to drive positive, lasting change that moves missions and the government forward!

You Are:

The Cloud Operations Lead Senior Manager will design, engineer, and integrate the cloud environment that forms the foundation of the System. This person will implement and manage cloud services, optimize the cloud architecture for performance and cost, and ensure the environment is secure, scalable, and highly available. They will also, architect multi-cloud and hybrid cloud solutions to meet specific requirements, implement Infrastructure as Code (IaC) to automate cloud resource provisioning, and establish cloud governance policies and guardrails.

The Work:

• Will design and implement cloud networking solutions including VPCs, subnets, and connectivity to on-premises resources, configure cloud security services and controls to protect cloud resources, and implement cloud monitoring and logging solutions to provide visibility into operations

• Will optimize cloud resource utilization to control costs, implement auto-scaling solutions to handle variable workloads, and design disaster recovery and business continuity solutions for cloud workloads

• Will evaluate new cloud services and features for potential adoption, maintain cloud architecture documentation, and provide cloud expertise to other teams.

Here's What You Need:

• Bachelor’s degree in IT, Cybersecurity, Computer Science, Information Systems, Data Science, Software Engineering, or related field, or equivalent experience

• 10+ years of experience in one or more of the following: cloud engineering, cloud operations, infrastructure, and/or platform engineering experience.

• 3+ years of hands-on experience with one or more of the following major cloud platforms such as: AWS, Microsoft Azure, Google Cloud Platform, and/or Oracle Cloud Infrastructure

• Expert knowledge of cloud engineering, automation, security, monitoring, and operational support in enterprise environments.

• Experience leading cloud operations for mission-critical or large-scale enterprise systems.

• Experience with one or more of the following:

• Infrastructure automation, configuration management, scripting, and Infrastructure as Code

• Working with cybersecurity, infrastructure, application, network, DevSecOps, and operations teams.

• Supporting cloud migration, modernization, deployment, stabilization, and ongoing operations.

• Supporting cloud networking, identity and access management, storage, compute, monitoring, backup, and recovery services.

• Experience supporting federal, regulated, or security-sensitive environments is required.

• Ability to serve as the senior cloud operations lead and escalation point for complex cloud platform issues

• Must hold an active Secret clearance

Bonus Points If:

• Must meet applicable DoD requirements..

• Experience with AWS, Azure, Google Cloud Platform, or Oracle Cloud Infrastructure.

• Experience supporting cloud operations, cloud migration, hybrid-cloud environments, or multi-cloud environments.

• Experience with automation and Infrastructure as Code tools such as Terraform, Ansible, CloudFormation, ARM/Bicep, or similar tools.

• Experience with cloud monitoring, logging, alerting, and performance management tools.

• Experience supporting cloud security controls, encryption, identity and access management, key management, vulnerability remediation, and compliance reporting.

• Experience supporting backup, disaster recovery, high availability, failover, and operational resiliency in cloud environments.

• Experience with container platforms, Kubernetes, Docker, or managed container services preferred.

• Experience supporting CI/CD pipelines, DevSecOps practices, release coordination, and production deployment support.

• Experience with ITSM and operational tools such as ServiceNow, Splunk, CloudWatch, Azure Monitor, Google Cloud Operations Suite, or similar platforms.

• Experience supporting ATO, audit readiness, STIG compliance, FedRAMP-aligned controls, POA&M remediation, or federal security requirements.

• Experience developing cloud operations reports, dashboards, SOPs, runbooks, risk summaries, and executive-level status updates.

• Strong analytical, troubleshooting, communication, and stakeholder coordination skills.

• Ability to mentor cloud engineers and provide technical direction to delivery teams

The Extras:

• US Citizenship Required

• The ability to obtain and maintain a government security clearance

As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland. The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. We accept applications on an on-going basis and there is no fixed deadline to apply.

The pay range for the states of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland is:
$135,200—$278,500 USD

What We Believe

As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. We have an unwavering commitment to creating a culture in which all our people are respected, feel a sense of belonging, and have equal opportunity. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain a culture where everyone feels welcomed and included. This is grounded in our core values and our experience that hiring and developing great people who reflect different perspectives, experiences, and backgrounds is key to driving innovation and delivering the results that our clients and the country count on.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Federal Services Equal Opportunity Policy Statement.

Accenture Federal Services is an Equal Employment Opportunity employer. Additionally, as an Affirmative Action Employer for Veterans and Individuals with Disabilities, Accenture Federal Services is committed to providing veteran employment opportunities to our service men and women.

Requesting An Accommodation

Accenture Federal Services is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture Federal Services and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you are being considered for employment opportunities with Accenture Federal Services and need an accommodation for a disability or religious observance during the interview process or for the job you are interviewing for, please speak with your recruiter.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.