Channel Operations Manager

Snowflake is about empowering enterprises to achieve their full potential — and people too. With a culture that’s all in on impact, innovation, and collaboration, Snowflake is the sweet spot for building big, moving fast, and taking technology — and careers — to the next level.

There is only one Data Cloud. Snowflake’s founders started from scratch and designed a data platform built for the cloud that is effective, affordable, and accessible to all data users. But it

didn’t stop there. They engineered Snowflake to power the Data Cloud, where thousands of

organizations unlock the value of their data with near-unlimited scale, concurrency, and

performance. This is our vision: a world with endless insights to tackle the challenges and

opportunities of today and reveal the possibilities of tomorrow.

Revenue Operations is the driving force behind every Sales organization, responsible for

accelerating the growth of the business by enabling sellers to sell most effectively. Snowflake’s

Partner organization is dedicated to accelerating the customer journey to becoming truly data

driven by empowering our ecosystem of partners to integrate best-in-class technology,

solutions, and services. We are also integral in addressing the scaling needs of our Partner

ecosystem and driving a positive experience for our Partners when working with Snowflake.

Thus Partner Revenue Operations is uniquely positioned at the cross section of these critical

support functions to make a true impact on the business.

Our team is building the capabilities needed to scale Snowflake’s Go-To-Market (GTM) strategy

& Partner ecosystem into new markets and customer segments, introduce uniquely new

solutions and services, and sell through new channels.

We are seeking a results-driven Channel Deal Operations professional to support our evolving

GTM model. This role bridges execution and strategy, ensuring deals flow smoothly from partner and sales engagement through to booking, while continuously improving the underlying systems and processes that enable scale.

The ideal candidate thrives in fast-paced environments, excels at resolving deal blockers in real

time, and partners closely with sales and partner managers to unlock business opportunities.

Beyond day-to-day deal execution, this individual will help shape the operational foundation by

documenting processes, developing standard operating procedures (SOPs) and driving

improvements that streamline quote-to-cash and partner deal workflows.

Intimate knowledge of SIs, ISVs, Cloud Partners and Reseller business and the associated

processes and tools needed to support are critical. Success in this role requires balancing “run

the business” priorities such as deal desk support, approvals and transactional accuracy, with

“change the business” initiatives such as process mapping, automation and system

enhancements. The role is ideal for someone who enjoys both operational precision and

continuous improvement.

This role is based in Warszawa, Poland.

IN THIS ROLE YOU WILL GET TO:

- Run the Business:

- Work closely with Snowflake Channel Partners (Resellers & Hyperscalers, i.e. AWS, GCP, Azure); strong preference will be given to candidates who has experience with Channel Partners.

- Provide real-time channel operations support to partner and sales managers to unblock,

structure and process deals quickly and accurately

- Serve as the first point of contact for channel deal desk and quote-to-cash related

inquiries

- Review deal documentation for compliance with policies, commercial terms and partner

programs

- Partner across functionally with Sales Ops, Desk Deal, Legal, Finance and RevOps to

ensure smooth deal execution and bookings

- Monitor deal throughput, identify bottlenecks and recommend solutions for immediate

business impact

- Support internal and external compliance and audit reviews for channel businesses

- Change the Business:

- Develop and document standard operating procedures (SOPs) that clarify deal

processes and partner workflows

- Create process maps and visual flows to improve visibility and consistency across teams

- Collaborate with systems and IT stakeholders to enhance CRM/PRM/CPQ and

contracting tools to support Channel GTM motions

- Identify automation opportunities that reduce manual efforts and improve speed to

bookings

- Balance daily deal execution with strategic improvement initiatives that modernize

operations that lead to scaling the business

ON DAY ONE WE WILL EXPECT YOU TO HAVE

- 6+ years of experience in deal desk, sales operations, revenue operations or channel

operations in high-growth enterprise software

- Proven ability to manage deal flow from quote through booking with strong attention to

detail and policy compliance

- Demonstrated experience documenting processes, writing SOPs, and mapping

workflows in tools like Lucidchart, Miro or Visio

- Solid understanding of CRM/CPQ systems (Salesforce experience strongly preferred)

- Strong analytical skills; able to diagnose process bottlenecks and recommend

data-driven improvement

- Exceptional collaboration and communication skills across functional teams (Sales,

Legal, Finance, IT, RevOps)

- Comfortable working in an evolving GTM motion with ambiguity while creating clarity and

structure for others

PREFERRED QUALIFICATIONS:

- Salesforce / PRM

- Snowflake / SQL

- BI/analytics tools

Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.

How do you want to make your impact?

For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com http://careers.snowflake.com