Business Intelligence Analyst III

Our Opportunity:

Chewy is seeking a Business Intelligence Analyst III to join our team in Plantation, FL or Boston, MA. This role involves working closely with all Transportation groups, focusing on creating scalable and reliable reporting tools, metrics, and business insights using structured and unstructured data. At Chewy, we emphasize a culture of data-driven decision-making, requiring business intelligence that is timely, accurate, and actionable. The successful candidate will design and implement analytical solutions and technologies to drive actionable recommendations for various stakeholders, measure outcomes from actions taken, and support different business groups in the supply chain space. Key responsibilities include setting business requirements for data pipelines, ensuring data integrity across systems, analyzing large data sets, investigating data anomalies, and developing intuitive data visualizations to extract actionable insights. The candidate will also communicate results with stakeholders, train and mentor other team members, develop solutions for complex business problems, and automate manual data processes.

The ideal candidate has strong SQL and data visualization experience, with a proven track record of driving action from business insights. You will operate in a fast-paced environment, working cross-functionally with Transportation operations, finance, procurement, FC operations, global transportation providers, inventory planning, and S&OP. Experience with data analytics and reporting initiatives is essential, as is the ability to support foundational operations metrics and reporting used by leadership teams at all levels. Join Chewy and leverage your wide set of technical and analytical skills to advance our data analytics and reporting initiatives, building high-quality and impactful data products.

What You’ll Do:

• Develop operational metrics and build solid data products using BI tools and other software.

• Leverage your communication and collaboration skills to partner with stakeholders to implement analytic methods, measure outcomes, and drive insight around findings.

• Own business requirements gathering, design, development, and maintenance of new metrics, reports, analyses, dashboards, and business insights within the Transportation organization.

• Maintain and create logic and reporting tools leveraging your extensive SQL across the organization.

• Create transportation budgets and measure actuals against budgets.

• Drive data quality standards from visibility providers and carriers to ensure compliance and root cause defects.

• Utilize data to understand business objectives, identify defects, and transform insights into clear actions to improve cost and service levels across the network.

• Build business intelligence tools for transportation operations leveraging your visualization expertise in Tableau.

What You’ll Need:

• Bachelor's or master's degree in data analytics, supply chain, computer science, industrial engineering, information technology, engineering, statistics, business with analytics focus, or equivalent working experience.

• 5+ years of related full-time experience in an analyst role working on a business team, preferably in e-commerce or retail industry.

• Advanced knowledge of SQL and prior experience with data modeling and performance tuning techniques are a must-have.

• Experience with ETL techniques and BI tools (Tableau, KNIME, Control M, SSIS, Alteryx, etc.) used for data transformation.

• Monitor data pipelines for accuracy, missing data, improvements, and any other changes.

• Solid knowledge of using data visualization tools (preferably Tableau) working with multiple data sources and several dashboards.

• Demonstrable success in interpreting data and analyzing results using statistical techniques and presenting findings to business partners across the organization.

• Experience turning structured and unstructured big data into actionable insights.

• Ability to create frameworks and best practices for team members and mentor peers in scalable solutions for data architecture, metrics, and dashboard creation.

• Experience working with cross-functional stakeholders to define and document requirements for building high-quality and impactful data products.

• Experience using machine learning frameworks in R or Python to drive process

Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].

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