Business Development Team Lead

About Fresha

Fresha is the leading marketplace platform for beauty & wellness trusted by millions of consumers and businesses worldwide. Fresha is used by 130,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date.

The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC.

Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions.

Fresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.

The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google

The Opportunity

We’re hiring a Business Development Team Lead to drive growth across the Iberia region. This is a hands-on leadership role where you’ll be responsible for leading a team of Business Development Managers, helping them reach their targets, develop their skills and consistently deliver results.

You’ll play a key part in shaping Fresha’s growth strategy in the region. Working closely with the General Manager and wider commercial team, you’ll lead from the front – coaching the team, managing pipeline, and building a high-performance sales culture that thrives on clarity, momentum and ownership.

This is a great opportunity for someone who’s ready to step up, take ownership, and build a winning team in a high-growth tech business.

What You’ll Be Doing:
• Leading a team of Business Development Managers to consistently meet and exceed acquisition targets

• Coaching team members on calls, deal progression and outbound outreach strategy

• Running effective team routines, including daily stand-ups, pipeline reviews and 1:1s

• Supporting pipeline development and managing performance metrics across the funnel

• Actively stepping in to support key deals, unblock challenges and drive outcomes

• Ensuring the team maintains high-quality outreach and follows best practice processes

• Hiring, onboarding and developing new team members as the team grows

• Creating a positive, focused, and accountable team culture

What We’re Looking For:
• Strong sales profile with 8+ years of experience in business development or outbound sales, with at least 5 years leading direct sales teams, ideally within a SaaS or marketplace environment

• A track record of hitting or exceeding personal sales targets

• Experience scaling teams up to around 15+ team members

• Strong understanding of outbound prospecting and the sales development process

• Confident in managing team performance, pipeline health and daily operating rhythm

• Comfortable using sales tools like HubSpot or equivalent CRMs

• A team-first mindset — someone who leads by example and brings energy and consistency

• Excellent communication skills, with the ability to give feedback and motivate others

• Organised, proactive and ready to grow into a more senior leadership role

• Fluency in English, Spanish and Portuguese

Inclusive workforce

At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable.

We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.

We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.

If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.