Business Development Representative (Outbound)

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!

Are you a proven Outbound Sales Development professional ready for a high-impact role in the enterprise technology space?

Join New Relic, a global leader in observability, where you will be instrumental in driving our pipeline with the largest, most strategic companies. This is not an entry-level position; we are looking for individuals with demonstrated success in building and executing structured outbound campaigns. We offer the world-class platform, tools, and training; you bring the discipline, rigour, and expertise to succeed.

Your Opportunity:

• Focus on Enterprise: Engage directly with our high-value Enterprise Customer base, opening doors to strategic accounts that will define your career.

• Accelerated Growth: This role provides a clear pathway for promotion into senior sales positions, supported by personalised coaching from experienced leaders. You'll be building a solid foundation for your career with experiences that will prepare you for future opportunities.

• World-Class Resources: You'll work with state-of-the-art tools and equipment, including a full suite of sales engagement technology (e.g., Salesforce, 6sense, sequencing tools) to help you push the boundaries of what you thought possible.

• Significant Impact and Reward: Enjoy the prestige that comes with our reputation and the rewards that reflect the larger scope of your responsibilities, including performance bonuses that reflect your direct impact and contribution to company growth.

What You'll Do:

• Build Strategic Pipeline: Design, build, and execute structured and highly prioritised outbound campaigns specifically targeting key accounts within the Enterprise segment.

• Master Outbound Rigour: Maintain a rigorous sales development structure, utilizing cold calling, personalised email, and social selling to consistently generate new business and exceed metrics.

• Strategic Qualification: Apply critical thinking to deeply analyse customer needs and align them with New Relic's complex observability solutions.

• Collaborate and Influence: Partner closely with dedicated Enterprise Account Executives to research target accounts and develop tailored outreach strategies.

• Manage Momentum: Maintain consistent communication and disciplined follow-up to nurture and grow your prospect pipeline effectively.

This Role Requires:

• Strong Outbound Experience: Proven, successful experience in a similar sales development or prospecting role, with a strong focus on outbound campaign generation and execution. This is essential.

• Enterprise Rigour: The ability to demonstrate a high degree of sales development rigour and structure, including effective pipeline management and prioritisation.

• Drive and Resilience: The determination to thrive in a high-paced, goal-oriented environment and the willingness to make daily outbound cold calls as a primary function of your role.

• Collaboration: A willingness to work closely with colleagues and senior stakeholders across the sales organisation.

• Communication Excellence: Excellent written and verbal communication skills to engage confidently and credibly with prospects at the enterprise level.

• SaaS/Technology Fluency: An interest in understanding technical solutions and a customer-focused mindset, ideally with prior exposure to SaaS or technology sales.

Bonus Points (but not essential):

• German, French or Arabic language skills - fluency preferred.

• A track record of success in creating and managing multi-channel outbound prospecting campaigns.

• Direct experience selling into the Enterprise Customer space.

• Familiarity with the full suite of modern sales engagement tools, including Salesforce, LinkedIn, 6sense, and advanced sequencing platforms.

Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.

If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to [email protected].

We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.

Our hiring process

In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.

We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.

Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.

Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy