Bilingual Credit Analyst | Full-time

iFinance Canada is a national leader in consumer financing, proudly serving Canadians since 1996. As part of the Iceberg Finance Group, our Quebec-based sister company with a Canada-wide footprint—we provide flexible financing solutions across various sectors, including healthcare, cosmetic, dental, and more.

We're a fast-growing, forward-thinking organization that values innovation, performance, and teamwork. If you're a driven sales professional with a passion for building strong B2B relationships, this is your opportunity to make a significant impact.

This dynamic, growing organization is currently recruiting for a Bilingual Credit Agent.

This position is a great opportunity to build on existing customer service skills as well as to learn consumer credit profile decision-making. Fine tune your multi-tasking abilities, while developing your communication and problem-solving skills. You'll also be able to use both French and English languages daily in this fantastic team environment.

Key responsibilities of the position include:

Support approvers in the analysis of credit files;

Inbound/outbound calls to complete customer files;

Responding to customer calls and emails;

Data entry of customer files;

Credit adjudication (training provided);

Providing superior professional service to valued clients.

Position Benefits:

Growing company

In office work model with one day per week at home optional

The ideal candidate will have the following attributes:

Fluent in both English and French – proficiency assessment will be required

Great Customer service experience

Excellent communication and problem solving skills, quick thinker

Positive individual with very good attention to detail

Must be able to work independently, as well as in a team environment

Punctual, professional and reliable.