BDR Team Manager - Nordics

IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

IFS seeks a BDR Team Manager to lead, grow, and elevate a high-performing Business Development Representative (BDR) team for the Nordics Market Unit. You will own the recruitment, onboarding, enablement, coaching, and career progression of BDRs within our Talent Program, building a consistent, quality pipeline into targeted industries and ensuring tight alignment with Sales and Marketing.

Tasks include but are not limited to:

Team management & People Development

• Hire BDRs continuously through our Talent Program; plan capacity, language coverage, and succession for the Nordics.
• Build clear development plans and coach BDRs toward their next role in the sales organization (e.g.DSE, Sales Reps), with defined milestones, skills, and certification paths.
• Foster a high-energy, outcome-driven culture anchored in curiosity, grit, and collaboration.

Onboarding & Enablement

• Design and run an onboarding experience that equips BDRs to execute the role confidently: industry and GTM understanding, value messaging, call frameworks, objection handling, and meeting setting.
• Teach demand-creation fundamentals (outbound motion, multi-threading, sequencing, channel mix) and prospecting excellence (calls, emails, social, events).
• Ensure CRM hygiene and rigor in qualification notes and handoff quality.

Demand Creation & Pipeline Quality

• Own the creation of a quality pipeline across our targeted industries in the Nordics; partner with Field Sales and Industry Marketing on campaigns, target lists, and narratives.
• Govern pipeline standards and acceptance criteria so Sales receives buyer-ready opportunities.
• Monitor signals and refine behaviors to improve conversion rates from first conversation to meeting, and meeting to qualified opportunity.

Operations, Analytics & Process Excellence

• Define activity and outcome targets; track leading and lagging indicators; publish weekly/monthly performance insights.
• Continuously refine playbooks, sequences, talk tracks, and data standards; close gaps with training and coaching.
• Partner with Commercial Director, Sales Leaders, and Marketing to synchronize calendars, events, and campaigns; represent the BDR function in Nordics operating rhythm.

Key Outcomes & KPIs

• Pipeline: Qualified pipeline generated for priority industries (coverage, quality score, acceptance rate).
• Conversion: Conversation→Meeting, Meeting→SQL, SQL→Opportunity conversion; time-to-first meeting.
• Quality & Governance: Qualification note completeness; handoff rejection rate; CRM data accuracy.
• Productivity: Ramp time to productivity; quota attainment per BDR; sequence adherence.
• Talent: Time-to-fill; new-hire ramp; promotion rates to sales roles; skill certifications completed.
• Collaboration: Campaign alignment and sourced pipeline with Marketing; feedback loop to industry teams.

• Expierence in managing a team incl talent development
• Communication, coaching, and stakeholder management skills.
• Ability to thrive in a fast-paced, matrixed environment.
• Operational rigor and process improvement
• Experience of working in a fast-paced environment
• Fluent in English and in a Nordic language
• Team player
• Calm under pressure
• Practical hands-on approach

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. VEVRAA Federal Contractor, Equal Opportunity Employer