Back Office Sales Support
BoschGroup
Posted: April 9, 2026
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Quick Summary
The Sales Support role involves providing high-quality customer service and sales support to the engineering team. Key responsibilities include working closely with engineers to resolve customer issues, providing technical training and guidance, and ensuring timely delivery of sales plans. The successful candidate will need to be highly motivated, have excellent communication skills, and be able to work in a fast-paced environment.
Required Skills
Job Description
About Bosch Engineering Center Cluj
Since its establishment in 2013, Bosch Engineering Center Cluj plays an essential role in the current transformation of the mobility sector. Through its extensive expertise in software, hardware & mechanical engineering, reliability engineering, as well as sales planning, the center contributes to the development of innovative products and services based on artificial intelligence (AI) applied in the fields of automated driving, electric and connected mobility. Thanks to the diverse professional and personal development opportunities, flexible working conditions, modern offices and laboratories in Cluj-Napoca, Jucu, Bucharest and Sibiu, we are one of the most desired employers among engineers and IT professionals in Romania.
Our promise to our colleagues is rock-solid: we grow together, we enjoy our work, and inspire each other. Join us and see the difference.
Work #LikeABosch
As Back Office – Tier Business Operations, you ensure professional execution of commercial and operational processes for directed Tier business, enabling Front Office decisions through high‑quality data, documentation, and coordination.
Key Responsibilities
• You are a reliable partner for our Tier Sales Customer Account, with responsibility upon the entire product life cycle, from the acquisition phase (preparing Tier quotation including sample offers and commercial documentation, coordinating signature processes, quotation submission and PO confirmations) until the series business management (preparing customer letters for price changes and series cancellations, maintaining pricing data).
• Your strength is coordination of logistic operations with the departments SCC and LOG, taking care of customer packaging requirements, logistic tracking, SAP setup and EDI and you promptly communicate with the customer to satisfy any need for information.
• Your drive and innovate our process landscape, defining and implementing a new standardized process framework to ensure consistent creation and maintenance of the mapping of "directed tier" business to the proper OEM customer in SAP for accurate reporting and pricing across all divisions.  
• You support with document standardization on various processes and drive continuous improvement and automation, aiming to  improve accuracy, efficiency, and scalability
• Collaborate with cross‑functional stakeholders (Business Units, Operations, IT, Logistics) to align requirements, validate process changes, and ensure successful adoption.
Required Competencies
• Strong sales operations expertise and solid understanding of pricing, logistics, and order2cash processes.
• Strong analytical skills, proficient in advanced Microsoft Excel with the ability to interpret large and complex datasets.
• Demonstrates strong affinity for AI and automation, leveraging AI‑supported tools and data‑driven techniques.
• High process discipline and attention to detail, structured working style across systems and stakeholders.
• Reliable, customer-oriented mindset, strong communication and follow‑up capability.
Education
• Business Administration, Finance, Industrial Engineering, or comparable qualifications.
Experience
Minimum 2-3 years of experience in similar fields.
Languages
• English proficient user - minimum B2.
• German is an advantage.
# LikeABosch Benefits:
Your work-life balance is valuable to us, so we offer you:
• 25 Days of annual leave, because work-life balance is essential to us;   
• Flexible working hours and if you want to work from somewhere else than the office, our Home Office program helps you do that 70% of your working time/month.
Your health and well-being is important to us, so we have you covered:
• Medical subscription;
• Accident insurance;
• Sport activities and well-being initiatives.
We believe in a Life-Long Learning approach, so you can take advantage of:
• Technical and soft skills trainings;
• Access to e-learning platforms;
• Local and Global career development programs;
• Opportunity to attend conferences;
• Bookster subscription.
You will be part of a product company. You will contribute to developing end-to-end products that are delivered to Global OEMs.
On top of these, we are offering:
• A monthly budget which can be used for several different services on an online benefit platform;
• Annual bonus;
• Lunch discounts.
Ready to work # LikeABosch?
We live by our values, have an open feedback culture and there is plenty of room for innovative ideas. All because a team is only as valuable as its members.