Automation Support Specialist

The Bosch group has more than 400 000 employees around the world, present in 60 countries, and we are proud to impact people’s lives and to work towards a more sustainable future.

Bosch Service Solutions in Lisbon develops and offers Customer Experience, Mobility, and Monitoring solutions for its clients, and plays a prominent role in providing Engineering and Software Development services in the technology market. Every day, our teams find fast, efficient, and innovative solutions for thousands of people.

At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in and feel the difference in mindsets, cultures, generations, identities and perspectives. Everyone should bring their authenticity and work together respectfully. Bosch is an employer that values diversity and equal opportunities. We welcome applications from people with disabilities and we can provide reasonable accommodations during the recruitment process and in the performance of professional activity. By including everyone and ensuring equal opportunities we unleash our full potential. 

Your contribution to something big: 

• Ensure that all connections between Virtual Machines (VM) and Automation Applications (AA) remain stable and fully operational, identifying communication failures or interruptions and proactively taking corrective actions, supporting a global automation ecosystem with more than one million automation runs executed annually.
• Configure, maintain, and supervise active scripts responsible for checking VM status 24/7, and ensuring they generate alerts, emails, or notifications whenever a VM becomes unresponsive or shows abnormal behavior, directly contributing to the reliability of a platform used by over 1,000 users across more than 120 plants worldwide.

• Perform regular manual checks on the Automation 360 platform to confirm that all automated processes are running without issues and identify errors, process blocks, or pending executions and take corrective action when necessary, safeguarding the continuity of mission-critical business processes at global scale.

• Receive, prioritize, and execute operational requests related to bots, such as restarts, status validation, or basic technical intervention, confirming that all actions taken are documented and communicated according to internal procedures, ensuring consistent service levels for a highly distributed, multi-site user base.

• Monitor the database associated with automated processes, ensuring there are no delays, bottlenecks, or processing errors, while reporting and acting on any anomalies, working together with the responsible teams to maintain and optimize data flow, supporting high-volume automation workloads across a global industrial environment.

What distinguishes you:

• Fluent in English (spoken and written).
• Green Belt certification (or equivalent knowledge).
• Nice to have - understanding of Lean Six Sigma methodologies.
• Proficiency in writing and executing SQL queries for data extraction, validation, and troubleshooting.
• Familiarity with API concepts and ability to use them for basic data retrieval or system integration tasks.
• Knowledge in Microsoft Office tools.

Work #LikeABosch means:

⚖️ Flexible work conditions

🔀 Remote work system

🌐 Exchange with colleagues around the world

🧑‍⚕️ Health insurance and medical office on site

📚 Training opportunities

📈 Opportunities for career progression and continuous professional development

💲 Access to great discounts in partnerships and Bosch products

🏋️ Sports and health related activities

🚉 Great access to public transports

🅿️ Free parking lot

🍽️ Canteen

 

Success stories don´t just happen. They are made...

Make it happen! We are looking forward to your application!