Automation Project Manager

Job Description for Automation Project Manager

Position: SPE / EXP

Role Description: -

This role is for Automation Project Manager for Managed Services (MS), HPE Operations Bangalore. Who will help drive the New/ongoing projects with Technical team and manage the projects via Smartsheet which is currently in use.

Identified PM will work in MS Automation Projects.

Roles and Responsibilities of an Automation Project Manager

1. Project Planning & Execution

• Define project scope, objectives, and timelines in alignment with business goals.
• Create detailed project plans for automation initiatives including tasks, resources, dependencies, and milestones.
• Manage end-to-end delivery of automation solutions—from requirement gathering to post-deployment support.

2. Stakeholder Communication

• Act as a single point of contact between technical teams, leadership, and customers.
• Provide regular updates to stakeholders on project status, risks, and progress.
• Conduct presentations and demos to showcase automation value and outcomes.

3. Requirements Gathering

• Collaborate with operations, engineering, and process owners to identify repetitive, manual tasks suitable for automation.
• Translate business problems into technical use cases.

4. Resource & Task Management

• Coordinate with developers, testers, and infrastructure teams for timely task execution.
• Manage resource allocation, skill alignment, and track deliverables.

5. Risk Management

• Identify potential risks related to timelines, technology compatibility, and operational impact.
• Define mitigation plans and fallback strategies.

6. Quality & Compliance

• Ensure all automation solutions are compliant with internal IT policies and external regulations (e.g., for BFSI or healthcare).
• Oversee testing phases to validate automation workflows before deployment.

7. Documentation & Reporting

• Maintain detailed documentation of requirements, designs, test plans, and runbooks.
• Generate project reports, ROI analysis, and dashboards for leadership review.

8. Process Optimization & Innovation

• Recommend process improvements through automation.
• Stay updated with emerging technologies like RPA, Ansible, ServiceNow, Terraform, etc., and introduce innovative solutions.

9. Dashboard creation in Smartsheet.

• Using the existing project intake prepare the Dashboard for VP/Directors in Smartsheet.

Essential Skillset:-

• Smartsheet - Mandatory
• Certification - PMP/Prince2 – Mandatory
• ITIL – V3/V4 – Foundation certified. (Minimum)
• Prior experience in managed Services with enterprise clients a must.
• Had experience in Automation & DevOps.
• Knowledge in technology fundamentals and trends is essential.
• Excellent ability to influence across and up – achieving/beating expected business outcomes
• Demonstrates strong business, program and analytical skills - breaks down business challenges into solutions with a clear path forward
• Leadership: Forming and leading teams to successful outcomes by eliminating barriers and delivering results.
• Project Methodology: Building and executing strategic initiatives by delivering comprehensive planning, tracking and performance.
• Accountability: Own and drive results with a sense of urgency.
• Personal Development: Manage your career portfolio.
• Innovation: Demonstrated passion and excellence by contributing to growth, cost savings and simplification.
• Team Approach and Collaboration: Leverage strengths across team to achieve optimal & expedited results.
• Ability to understand risk and develop mitigation plans - knows how and when to accelerate for success
• Has in-depth experience with key practices, processes and methodologies applicable to project management & Automation.
• Strong business acumen, with experience working in a variety of industries and IT areas
• Must have demonstrated aptitude to understand a variety of technical domains and strategies regarding opportunities, challenges, risks and business impact
• Agile approach in personal work style, with ability to be flexible and adept in dealing with and resolving ambiguity
• Track record of building successful relationships, internally and externally
• Excellent verbal, presentation, and written communication skills including creating usable documentation and tools

Education and Experience Required

• Degree in a related technical field
• 5+ years of experience managing, complex and transformative IT programs and projects such as software development, Managed Services Transitions