Atlassian Administrator

We currently have an exciting opportunity for a Atlassian Administrator to join our existing experienced team.  

This role helps to manage and enhances the Atlassian suite of tools, ensuring optimal performance and seamless user experiences across the organization. The position plays a key role in supporting team collaboration and streamlining business and service management processes. 

Responsibilities 

Advise, configure, support, and enhance our Atlassian Cloud Suite of Tools including Jira, Confluence, Jira Service Management and Product Discovery.

Configure and enhance system configuration, including simple/complex workflows, custom fields, screens and automation rules.

Create custom reports on Jira and Confluence, using built in tools and third-party add-ons such as dashboards, filters, and Jira Plans.

Guide Project Professionals through effective configuration and use of Jira’s tools/features.

Assist with user management, permissions and best practice in the use of our tooling.

Contribute to efficiency and cost saving efforts through product configurations.

Work with the rest of the team and wider organisation to introduce automation improvements, enhancements or third party addon’s that can help bring efficiency and streamline how our teams deliver work.

Skills required 

Able to work independently with minimal guidance in a rapidly changing environment.

Being able to look at a business problem and help suggest improvements within the boundaries of Atlassian.

Ability to manage multiple clients and deliverables at any given time through effective time-management and planning.

Demonstrate good interpersonal skills and communication, both written and spoken.

Facilitation skills, drive for results, attention to quality and detail, and a collaborative attitude.

Knowledge - Required

Jira, Jira Service Management, Confluence, and Atlassian Guard.

Creating and managing automation rules, including handling failures.

Creating and amending workflows.

Awareness of Jira Service Management schemas and their configuration.

Confident navigating Atlassian logs and taking appropriate action.

Understanding of Agile frameworks.

Ability to create, amend, and archive projects (working closely with the support desk).

Knowledge - Nice to have

Experience with Tempo Timesheets and Capacity Planner add‑ons.

Awareness of Atlassian APIs and how integrations operate both to and from the system.

Awareness of or hands‑on experience creating and managing Rovo agents.

Working toward or already holding ACP or ACA certification.

About SiXworks

SiXworks is a leading provider of secure digital solutions, specialising in digital experimentation and focused on fail-safe-fast cutting-edge technology solutions deployed in highly secure environments. We are unified in our mission to accelerate innovation and adoption of secure, digital technology to improve the operational agility of Defence and National Security. This is an exciting time for us, we have ambitious plans for continued growth and development, and we are seeking to add brilliant, experienced, motivated, and passionate people to our team to work with us on this journey.

Why join SiXworks?

Our team is a fusion of brilliance, featuring senior operational, technical, and business leaders from various industries and the armed forces. We're also powered by a league of extraordinary IT engineers, architects, developers, and project managers. Together, we're an unstoppable force of digital innovation!

SiXworks’ expertise includes Secure-by-Design, cloud computing, advanced network and infrastructure design, rapid application development, cross-security domain systems, multi-tenanted High-Performance Compute, multi-source data platforms, cyber vulnerability mitigation, and intelligence systems. We provide supplier-agnostic, technical, and business consultancy to customers while championing open-source and best-of-breed technologies.

What can we offer in return? 

SiXworks offers a unique work culture around our core principles Agility, Security, Innovation, Quality, Collaboration and Inclusivity. 

Together, these six principles form SiXworks' NORTH STAR, guiding the organisation towards success. This is reflected in the raft of benefits available to all our employees. 

In addition to a competitive salary below are some of our benefits: 

25 days annual leave + bank holidays

Private Medical Insurance

Life Assurance Scheme 

Pension scheme

Professional Development opportunities

Cycle to Work scheme

Perks at Work scheme

Discretionary Bonus scheme

A word on UK Security Clearance 

Due to the secure nature of the position and working environment, you must have, or be eligible to obtain Security Clearance. 

More details relating to UK Security Clearance can be found here:  

United Kingdom Security Vetting: clearance levels - GOV.UK (www.gov.uk)
 

SiXworks is an IBM subsidiary which has been acquired by IBM and will be integrated into the IBM organisation. SiXworks will be the hiring entity.  By proceeding with this application, you understand that SiXworks will share your personal information with other IBM subsidiaries involved in your recruitment process, wherever these are located. More Information on how IBM protects your personal information, including the safeguards in case of cross-border data transfer, are available here: https://www.ibm.com/privacy