Associate-Infrastructure Mgmt

Sutherland

Kochi, KL, India permanent

Posted: January 9, 2026

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Quick Summary

We are seeking an experienced Associate-Infrastructure Mgmt to join our team in Kochi, India, and contribute to the growth of our clients through exceptional customer experiences.

Required Skills

IT Systems Administration Ticketing Systems ITIL Networking Automation

Job Description

Sutherland is an experience-led digital transformation company that helps businesses achieve non-linear growth by delivering exceptionally engineered experiences for (very human) customers and employees. We do this by combining human-centered design with the scale and accuracy of real-time analytics, AI, cognitive technology, and automation.

We work with businesses across a broad range of industries, including Banking & Financial Services, Insurance, Healthcare, Retail, Telecommunications, Media & Entertainment, Technology, Travel & Hospitality, and Logistics.

Deskside Support 

Graduation 

Preferred Qualifications:

● Certifications in relevant technologies such as MCSE/CCNA 

● Experience with ticketing systems.

● Familiarity with ITIL principles and practices.

● Basic understanding of networking concepts and protocols.

● Experience with scripting or automation tools for IT administration tasks.

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