Associate, Account Management

GLG is transforming the way the world’s top professionals share expertise and learn. Global, technology-enabled, and nimble, GLG curates custom learning opportunities among professionals and major thought leaders across fields. GLG supports knowledge exchange through conversations, small group convenings, mentorships, expert surveys, and more.

The Business Development Associate on our North American Financial Services team is a growth-focused role responsible for expanding revenue within a portfolio of existing GLG accounts. This individual will build pipeline in underpenetrated buying centers, convert new users through targeted outreach and compelling platform demonstrations, and partner with business development managers to upsell, cross-sell, and drive renewals. Success is measured by revenue growth, new user acquisition, and increased adoption of GLG products and services.

Specific responsibilities include (but are not limited to): As a member of the Financial Services Growth team, the Business Development Associate will own day-to-day retention and expansion motions within named client accounts and will:

· Prospect into assigned accounts to identify, engage, and convert new users and buying centers through high-volume outbound (calls, emails, and warm referrals) and strategic account mapping.

· Advance pipeline by leading discovery, delivering tailored platform demonstrations, and positioning GLG solutions that unlock incremental project volume and wallet share.

· Partner with Business Development Managers and client service teams to execute expansion and renewal strategies, including proactive outreach, user re-activation, and surfacing cross-sell opportunities across GLG’s product suite.

Goals and expectations:

· Consistently build and progress pipeline within assigned accounts, with a steady cadence of new meetings, discovery calls, and demos.

· Increase total project volume and revenue by converting target users, expanding use cases, and reactivating dormant demand.

· Improve penetration among active users by coaching on best practices, introducing additional GLG products, and creating repeatable engagement rhythms.

· Prospect into new teams and strategies within client firms (new buying centers) to diversify demand sources and expand wallet share.

· Support renewals by identifying retention risks early, building multi-threaded relationships, and coordinating expansion plays that reinforce renewal value.

· Maintain disciplined CRM hygiene to forecast accurately, track opportunities, and prioritize time toward the highest-impact revenue activities.

· Activate and expand users through targeted campaigns (e.g., events, topical outreach, new product launches) that drive measurable engagement and incremental revenue.

· Drive attendance and post-event conversion by inviting high-propensity users and following up with tailored next-step recommendations.

· Deliver crisp, value-based messaging and sales collateral that supports conversion (e.g., pitch decks, use-case examples, ROI narratives) in partnership with the broader team.

Key performance metrics for the Business Development Associate include revenue growth within the assigned book of business, new user acquisition, increased project volume, improved product adoption, and renewal management support. The Business Development Associate will work closely with BDMs and VPs on the team and will be expected to clearly articulate the value of GLG to investment professionals.

An ideal candidate will have the following:

Candidates must have a clear track record of excellence in several categories, including: teamwork, professionalism, communication, organization, and client service, along with demonstrated commercial drive and comfort operating in a metrics-driven environment. Candidates should also possess:

· A Bachelor’s degree is required in addition to 1-3 years of demonstrated success selling information services and solutions

· The ability to build strong and lasting relationships with key decision makers in client firms;

· Ability to work well independently and be self-motivated;

· A strong passion for persuasion, especially around complicated and intellectually challenging issues.

· Superior verbal communication skills

· Strong attention to detail, including pipeline discipline, opportunity tracking, and follow-through on next steps.

· A demonstrated ability to read and understand people

We seek bright, positive and flexible people who also:

· Act with the highest integrity and professionalism in all their endeavors

· Think creatively and focus on opportunities for growth

· Exhibit constant attention to detail

· Express a strong desire to work in a team

· Demonstrate the ability and initiative to handle increasing responsibility over time

What We Offer:

Benefits: All U.S. GLGers also have access to benefits such as:

• Comprehensive medical, dental and vision coverage effective on your first day of employment

• Flexible paid time off. No pre-determined limits on vacation time, plus 10 company holidays

• 401(k) and Roth 401(k) plans with an employer match (subject to annual limits & vesting)

• Tuition reimbursement program for eligible courses including language skills courses

• Paid parental leave, adoption and surrogacy reimbursement

• Free wellbeing support with the Calm app, Maven and EAP, and free long-term therapy & counselling assistance through Pathways

• Other work perks and benefits available based on final job location

Compensation: GLG is committed to fair and equitable compensation practices. Actual compensation is based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. Certain roles may also be eligible for incentive compensation.

The anticipated hiring base salary range for this role is:
$59,000—$75,000 USD

About GLG / Gerson Lehrman Group

GLG is the world’s leading platform for trusted human expertise. We connect global decision-makers—from hedge fund managers and private equity partners to strategy leaders at Fortune 500s—with the specific, authoritative voices required to answer their most critical questions.

At GLG, you are an extension of our clients' core teams. You will work at the intersection of industries and global markets, navigating high-stakes challenges across the full spectrum of their strategic initiatives. Operating within the industry’s most trusted research environment, you’ll help our clients capture the nuanced perspectives that drive smarter, faster business outcomes.

We are a global team of pragmatic problem-solvers who mirror the intensity of the markets we serve. If you are driven by intellectual curiosity and a bias toward action, join us in reinventing the industry we invented.

Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.