Assistant Manager - Transitions

METROMAKRO

pune, Maharashtra, India permanent

Posted: December 12, 2025

Quick Summary

We are seeking a highly skilled Assistant Manager to join our team in Pune, India, as a key member of our Metro Global Solution Center (MGSC) team. The ideal candidate will be responsible for managing and supporting our operations in India, with a focus on providing excellent customer service and ensuring seamless execution of our business processes. The successful candidate will have a strong background in IT and business operations, with excellent communication and problem-solving skills.

Job Description

Metro Global Solution Center (MGSC) is internal solution partner for METRO, a €29.8 Billion international wholesaler with operations in 31 countries through 661 stores & a team of 93,000 people globally. Metro operates in a further 10 countries with its Food Service Distribution (FSD) business and it is thus active in a total of 34 countries.

MGSC, location wise is present in Pune (India), Düsseldorf (Germany) and Szczecin (Poland). We provide IT & Business operations support to 31 countries, speak 24+ languages and process over 18,000 transactions a day. We are setting tomorrow’s standards for customer focus, digital solutions, and sustainable business models. For over 10 years, we have been providing services and solutions from our two locations in Pune and Szczecin. This has allowed us to gain extensive experience in how we can best serve our internal customers with high quality and passion. We believe that we can add value, drive efficiency, and satisfy our customers.

Website: https://www.metro-gsc.in

Company Size: 600-650

Headquarters: Pune, Maharashtra, India

Type: Privately Held

Inception:  2011

As per the role of the transition requirements and policy 

Transitions / Projects - Along with the steering committee, which method 

or approach to be adopted, staffing of the team, ensuring project 

benefits, identify opportunities for process improvement across 

functions. Identifying Automation & transformation opportunities with 

quantifiable benefits, Scaling up the solutions across all projects. Bring 

outside in view on improving transition approach / methodology as per 

industry standard.

• Leading multiple transitions and projects across MGSC (planning, tracing, periodic review, monitoring, risk management)
• Supporting team and colleagues in driving projects, ensuring that Project milestones are met.
• Plan and schedule project deliverables, goals, and milestones.
• Define requirements and plan project lifecycle deployment through coordination of project kickoff.
• Define resource requirement and schedule for project/program implementation.
• Create strategies for proactive risk mitigation and contingency planning.
• Estimate project resources and staff them accordingly
• Ensure that Projects are within the budgeted cost, timely escalation of issues and their resolutions. 
• Ensure adherence to the project management and governance.
• Working on Global projects as a Program Manager
• Project Transparency – daily/weekly/monthly updates and project progress reported as per agreed schedule
• People leadership - allocating projects, supporting and grooming the team along with Performance Management and development.
• Identifying Automation and Transformation opportunities (if any) to drive efficiencies.

Experience : 7+ years in Transition and Project Management 

• Graduate – Any Stream 

• Project Management

• People Leadership, lead team in last role

• Stakeholder management

• Crisis Management, Adaptability & agility

• Executive Presence, Story Telling & Communication skills

• Should be in the current role for a minimum period of one year.

• Coordination & Collaboration with cross functional teams

• Transitions experience across domains – P2P, O2C, Supply Chain,

Procurement, RTR

• Knowledge of MS Office and other Project Management tools

• PMP or Prince 2 certified

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