Assignment Coordinator

Delta Group is a privately held, national investigative firm established in 1983 and headquartered in Buford, Georgia. As pioneers of unmanned surveillance technology, Delta Group’s eRemote® technology is an industry recognized product that continues to evolve and produce game-changing results. With more than 500 direct employees nationwide, our domestic footprint is large enough to matter and small enough to care.

We pride ourselves on developing and retaining professional staff while maintaining diversity within our team. Our executive leadership team brings over 100 years of combined experience leading national carrier fraud divisions, state fraud prosecutorial offices, claims and program management divisions, and investigative operations.
 

For over 41 years, our investigative resources have helped organizations reduce risk, improve profitability, and increase revenue within the insurance industry. Our expert employees are located throughout the United States, executing investigations for all types of claims including but not limited to, workers’ compensation, liability, auto, property, disability, and corporate investigations, regardless of size. Come join our talented team and our commitment to people, innovation and results.

Delta is looking to fill a full-time assignment coordinator position. This position handles the input of our business assignments into our database system and client portal systems. In addition, some social media searches may be conducted. Below is the desired criteria.

Responsibilities:

Perform data entry efficiently and quickly

Utilize different programs in order to perform data entry tasks

Prepare and modify documents including correspondence, reports, drafts, memos, referrals, and emails

Review files, records, and obtain information to respond to requests

Provide general administrative and clerical support

Handle sensitive and confidential material and information with discretion

Conduct verification via phone

Review files and documents and determine next steps based on the information reviewed

Manage client portals and pull the necessary information from said portals

Manage batch assignments that need to be pulled from portals and setup efficiently and quickly

Knowledge, Skills, and Ability Requirements:

Extensive experience with Microsoft Office, primarily Word, Excel, and Outlook

Excellent English and grammar skills, written and verbal

Must possess the ability to work efficiently and accurately

Must be detail-oriented

Must be organized

Ability to learn quickly

Strong problem solving skills

Good customer service skills

Must manage multiple tasks and prioritize appropriately

Physical Requirements: 

Ability to remain in a seated position for extended periods of time

Must have mental dexterity with ability to operate standard office equipment such as computers, keyboards, and mouse

Delta Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex (including pregnancy, sexual orientation, gender identity / expression), national origin or ancestry, genetic information (including family medical history), physical or mental disability, protected veteran status, or any other characteristic protected under federal, state or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.