Appian Software Dev - Portals

NYC Department of Finance (DOF) is responsible for administering the tax revenue laws of the city fairly, efficiently, and transparently to instill public confidence and encourage compliance while providing exceptional customer service.

DOF’s Finance Information Technology (FIT) Division designs, builds, and supports all facets of DOF’s computer systems, including hardware, software, applications, infrastructure, telephone, and data security. FIT delivers and administers tax-related payment programs for the City of New York by providing the information technology solutions needed to achieve its mission of collecting revenue while ensuring an efficient and improved customer experience. FIT is also responsible for the systems and websites which enable citywide payments, land records, property assessment, parking adjudications, customer service, and the Sheriff’s public safety work.

Parking & Payment Applications-STARS is seeking a highly experienced Software Developer with expertise in low-code platforms along with a thorough understanding of case management principles. Once on board, the selected candidate will become an integral part of a dedicated technology team, actively contributing to the overall development of high-quality software with dedicated hands-on designing, coding, and testing of new applications. The candidate will develop and test code in a collaborative environment that aligns technical efforts with business goals. The candidate will be responsible for ensuring the successful delivery of applications built on low-code platforms.

Reporting to the Director of Parking & Collections, The Appian Software Dev - Portals’ duties and responsibilities will include the following:

- Design, development, and deployment of enterprise-grade, highly integrated, complex full-stack web and mobile environment applications, leveraging your knowledge of data structures, algorithms, and design patterns to develop solutions in full stack and low-code platforms utilizing frameworks such as Process Models, Rules, Expressions, SAIL (Self-Assembling Interface Layer), and custom plug-ins and other out of the box tools.
- Contribute to the architectural design and development of complex low-code applications, ensuring they are scalable, reliable, secure, and aligned with DOF's business objectives. Ensure that applications have a strong emphasis on integration and fit in with DOF's overall low-code product strategy.
- Identify opportunities to optimize development processes and enhance efficiency through the effective use of low-code platforms and automation. Manage availability, latency, and efficiency of the product by engineering reliability into the solution. Contribute to Application performance analysis and system tuning.
- Create and maintain comprehensive technical documentation.
- Build automation to prevent problem recurrence, Champion quality-first culture.
- Crosstrain software developers on the team, sharing best practices and providing technical guidance on how to become more proficient. Foster a culture of learning and growth. Perform application and code reviews, providing constructive feedback on quality, design and implementation that help ensure that applications meet high standards of performance and reliability.
- Troubleshoot, investigate, and diagnose incidents using advanced tracing, alerting, and log analysis.
- Testing and debugging front-end applications to ensure cross-browser compatibility, responsiveness, and performance optimization.
- Research and identifies emerging technologies, coordinate demonstrations and proof of concept initiatives. Liaise with vendors, as necessary.
- Recommends and manages the application of a specific methodology or technology on IT projects or advocates for exceptions to established practices to account for complexities and achieve project objectives.
- Uses specialized business domain knowledge to define requirements based on an understanding of the customer's business needs and objectives.

Additional Information:

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

IT PROJECT SPECIALIST - 06797

1. A baccalaureate degree from an accredited college and four years of satisfactory full-time experience related to the area(s) required by the particular position; or,
2. Education and/or experience which is equivalent to "1" above.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.