AI Automation Analyst

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

With data being the fuel that drives our future - our strategies, policies, and business successes around data will define our future growth prospects. Unlocking the value available through the innovative use of data on behalf of consumers, businesses, and communities is key to our future. With our ongoing commitment to Visa’s Data Values and the responsible use of data, we at Visa have a bold vision to continue to grow and accelerate our data-

The AI Products & Analytics team under the Global Data Office is creating the next generation of scalable and responsible AI, ML and Data solutions and products to solve client and consumer problems. We are a cross-functional team of data scientists, product/program managers, data engineers and ML Engineers focused on generating value for the payment ecosystem. We are dreaming of the next generation of AI features and products, Agentic AI solutions and high-quality analytics and data science support for our internal partner teams.

This position is in the AI Practices & COE sub-team under the AI Products & Analytics team, focused on AI Transformation of the Global Data Office. The AI Transformation program aims to accelerate operational efficiency and foster innovation through targeted automation. By deploying scalable AI solutions to existing time-consuming workflows with high potential for AI disruption, this will ensure measurable, sustainable benefits across the Global Data Office.

Responsibilities include: 

As an AI Automation Analyst, you will design, develop, and deploy agentic AI workflows that optimize operations, automate processes, and generate measurable business value across the enterprise. You will leverage strong business acumen to translate complex operational challenges into practical AI solutions and communicate insights effectively to both technical and non-technical stakeholders. Collaborating closely with Centers of Excellence and enterprise transformation programs, you will drive adoption of AI initiatives across multiple business units, while quantifying and clearly articulating the ROI of automation efforts to demonstrate business impact.

• Design and implement agentic AI workflows to automate multi-step tasks and drive business impact.
• Integrate predictive, generative, and prescriptive AI models into enterprise processes for decision support and efficiency gains.
• Apply ML, deep learning, and NLP techniques to diverse datasets, building scalable, secure data pipelines for AI training, inference, and monitoring.
• Collaborate with product managers, engineers, and domain experts to embed AI solutions into operations.
• Define, track, and report KPIs to measure productivity improvements, cost savings, and accuracy gains.
• Validate AI impact through experimentation frameworks such as A/B testing and performance benchmarking.
• Document workflows, models, and processes to ensure knowledge sharing and adherence to best practices.
• Stay current on emerging AI frameworks and LLM-based automation, prototyping innovative solutions for rapid adoption.
• Communicate complex technical concepts clearly to technical and non-technical stakeholders, fostering cross-functional collaboration.

This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.

Relocation assistance is not provided for this role.

Basic Qualifications:

2 or more years of work experience with a Bachelor’s Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD)

Preferred Qualifications:

• 3 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)
• 2+ years of hands-on work experience with process/workflow automation Experience deploying Agentic AI solutions.
• Advanced Degree with specialization in AI, Computer Science, Data Science, Engineering, Statistics or a highly quantitative field
• Strong technical proficiency in machine learning and AI frameworks, including TensorFlow, PyTorch, scikit-learn, and Hugging Face Transformers.
• Experience with agentic AI and orchestration tools such as LangChain, LlamaIndex, or similar frameworks for multi-step task automation.
• Solid data engineering skills, including SQL, Spark, Databricks, Airflow, Kafka, and ETL/ELT pipeline development.
• Proficiency in Python (primary) and familiarity with Java, Scala, or R.
• Experience with cloud and MLOps practices, including CI/CD, model monitoring, retraining pipelines, and containerization (Docker, Kubernetes).

Work Authorization: Permanent Authorization to work in the U.S. is a precondition of employment for this position. Visa will not sponsor applicants for work visas in connection with this position.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for this position is 137,400 to 210,500 USD per year, which may include potential sales incentive payments (if applicable).  Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.