AdTech Technical Customer Success Account Manager

Confidential

Not specified permanent

Posted: February 18, 2026

Job Description

Technical Customer Success Account Manager (TAM)

Assertive Yield | Remote | AdTech + Tech Support | Fully Remote | Flexible Work Hours

Are you technically savvy and love solving real-world customer problems? Do you enjoy working closely with clients while also diving deep into integrations and troubleshooting? Join Assertive Yield as a Technical Customer Success Account Manager.

About Assertive Yield

Assertive Yield provides cutting-edge monetization technology for publishers, optimizing their revenue with intelligent, real-time tools. We are a fully remote AdTech scale-up with a global team and customer base.

What You’ll Do

You’ll work at the intersection of customer success and engineering, helping clients integrate our tools, solve complex issues, and unlock maximum value.

Key Responsibilities:

Technical Onboarding & Implementation

Guide customers through technical setup and integration.

Assist with SDK, API, and tag implementations.

Technical Support & Troubleshooting

Investigate and resolve customer issues in collaboration with engineering.

Provide detailed insights into performance, tracking, and metrics.

Client Engagement

Own customer relationships from a technical perspective.

Translate complex tech language into customer-friendly solutions.

Internal Collaboration

Share customer feedback and technical insights with Product.

Help improve internal documentation and support tools.

Who You Are

A problem solver who is both customer-oriented and technically skilled in AdTech. Able to simplify technical concepts and communicate clearly. Thrives in fast-paced, agile environments.

Requirements

2+ years in an AdTech technical client-facing role (e.g., solutions engineer, TAM, support engineer).

Familiarity with JavaScript, APIs, and browser-based debugging tools, Prebid integration.

Fluent English; strong written and verbal skills.

What We Offer

Remote Work

Tech-Driven Role

Cross-Functional Collaboration

Flexible Schedule

Career Growth in AdTech

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