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Accounts Receivable Coordinator

CornerstoneBuildingBrandsCareers

Cary, NC, United States Hybrid permanent

Posted: March 9, 2026

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Quick Summary

Manage accounts receivable activities for a defined portion of a larger customers portfolio within two ERP systems, responsible for timely collections, billing issues, and customer account maintenance.

Job Description

The AR Coordinator is responsible for managing accounts receivable activities for a defined portion of a larger customers portfolio within two ERP systems. This role supports timely collections, resolves billing issues, and ensures accurate customer account maintenance. The AR Coordinator works closely with Credit, Sales, and Customer Service to drive on‑time payments, reduce aging, and support a positive customer experience within the Simonton & Siding businesses. 

Primary Responsibilities: 

• Manage daily collections activities for an assigned portfolio of customer accounts
• Monitor aging reports, identify past‑due balances, and contact customers to secure timely payments
• Research and resolve payment discrepancies, short pays, and unapplied cash items
• Communicate with customers regarding invoices, statements, PODs, and other supporting documentation
• Ensure accurate customer account information in the ERP system
• Escalate unresolved disputes or high‑risk accounts to Home Depot Team Lead
• Support month‑end activities such as overdue reporting, notes, and reconciliation tasks
• Document customer communication and update account status notes regularly
• Collaborate with Sales and Customer Service to address order release issues, credits, or account concerns

• High school diploma required; Associate’s or Bachelor’s degree in Business, Accounting, or related field preferred
• 1 plus years of experience in accounts receivable, collections, billing, or customer service
• Familiarity with AR processes including cash application, collections workflows, and dispute resolution
• Proficiency in MS Office (Excel, Outlook, Teams); Experience working in an ERP or financial system (SAP, Oracle, JDE, or similar)
• Basic understanding of customer credit terms, invoice structure, and AR aging concepts
• Comfortable making outbound calls and communicating with customers professionally
• Experience in documenting and following department and company SOP’s
• Retail collections experience is a bonus

All your information will be kept confidential according to EEO guidelines.

 

Why work for Cornerstone Building Brands? 

Our teams are at the heart of our purpose to positively contribute to the communities where we live, work and play. Full-time* team members receive** medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development. 

*Full-time is defined as regularly working 30+ hours per week. **Union programs may vary depending on the collective bargaining agreement.

 

Cornerstone Building Brands is an Equal Opportunity Employer. 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, or status as a protected veteran. You can find the Equal Employment Opportunity Poster here. You can also view Your Right to Work Poster here along with This Organizations Participation in E-Verify Poster here. If you'd like to view a copy of the company's affirmative action plan for protected veterans or individuals with disabilities or policy statement, please contact Human Resources at 281-897-7788 or [email protected]. If you have a disability and you believe that you need a reasonable accommodation in order to search for a job opening or to submit an online application, please contact Human Resources at 281-897-7788 or [email protected]. This email is used exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only emails received for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

 

All your information will be kept confidential according to EEO guidelines.

 

California Consumer Privacy Act (CCPA) of 2018

 

Must be at least 18 years of age to apply.

 

Note to External Recruiters

Cornerstone Building Brands does not accept unsolicited resumes and will not pay fees for any candidate submissions that were not expressly authorized.

 

Notice of Recruitment Fraud

We have been made aware of multiple scams whereby unauthorized individuals are using Cornerstone Building Brand's name and logo to solicit potential job-seekers for employment. In some cases, job-seekers are being contacted directly, both by phone and e-mail. In other instances, these unauthorized individuals are placing advertisements for fake positions with both legitimate websites and fabricated ones. These individuals are typically promising high-paying jobs with the requirement that the job-seeker send money to pay for things such as visa applications or processing fees. Please be advised that Cornerstone Building Brands will never ask potential job-seekers for any sort of advance payment or bank account information as part of the recruiting or hiring process.

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