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Account Executive, SLED

Bandwidth

Raleigh, NC permanent

Posted: February 27, 2026

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Quick Summary

We are looking for an Account Executive to join our team in Raleigh, NC, and provide exceptional customer service and support to our clients.

Job Description

Who We Are:

Bandwidth, a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support. Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders!

At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband

What We Are Looking For:

We are seeking an Account Executive, SLED primarily responsible for driving new client acquisition in the SLED vertical using all of Bandwidth’s available products.

What You'll Do:

• Work with Bandwidth sales leadership to develop and grow our SLED business, focusing on securing new state, local, and education customers.

• Work closely with the Channel team and Sales Development team to drive the sourcing of strategic leads within this vertical.

• Partner with prospective SLED agencies, school districts, universities, and municipalities to guide their transition of voice, 911, and messaging solutions to the cloud.

• Identify and build new account relationships from leads, cold outreach, account mapping with key partners, and other internal sources made available to you.

• Maintain and grow the acquired new business to maximize revenue growth, while continuing efforts in new business development.

• Analyze SLED marketplace needs, technology requirements, funding cycles, and budget constraints, providing feedback internally to improve positioning and execution.

• Manage complex commercial and contractual negotiations.

• Sell through multiple levels of a target account by building relationships and utilizing multiple resources within Bandwidth.

• Proactively manage pipeline; input, monitor, and update opportunities in a timely fashion.

• Develop and maintain an up-to-date understanding of Bandwidth's solutions and how they support the missions of SLED organizations vs. competitive solutions.

• Research and actively identify emerging trends that influence Bandwidth’s value proposition.

What You Need:

• 5+ years of sales experience selling into SLED accounts—state, local government, or education institutions—preferably in telecom, SaaS, or cloud services.

• History of meeting and exceeding sales quota.

• Experience co-selling alongside Channel Partners to drive mutual growth.

• Established relationships with director-level and above decision makers within SLED IT, procurement, and administrative leadership.

• Strong prospecting skills with a proven track record of identifying and closing new logo opportunities.

• A deep understanding of the complexities around products and technology integrations.

• Strong collaborative skills, working effectively with cross-functional teams such as legal, product, engineering, and marketing.

Bonus Points:

• Experience selling CPaaS, UCaaS, SaaS, or telecom solutions.

• Knowledge of telecommunications technologies, particularly SIP voice, with a familiarity of SMS/text messaging being a plus.

• Understanding of the telecommunications industry, trends and competitive landscape.

• History of going “deep and wide” selling strategic telecom solutions to multiple departments within a public entity.

• Proficient in the use of internal resources (lead generation, marketing events, industry practices) to identify target accounts and build the required relationship to win.

• Bachelor’s Degree or higher.

The Whole Person Promise:

At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…

• 100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.

• All new hires receive four weeks of PTO.

• PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.

• Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.

• “Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.

• 90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.

Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.

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