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London (GB) Hybrid permanent
Customer ServicePhone SupportDriver JourneyBrand ReputationProblem SolvingOperational ResilienceAttention to DetailTeam Player

What we do. Electric Car Leasing Why we do it. Greener. Fairer. Future. The Role, in a nutshell... We are looking for a Customer Operations Specialist who is passionate about delivering exceptional...

January 7, 2026 View Details
Manchester, NH Remote permanent
Operational LeadershipProcess DevelopmentTeam ManagementCustomer ServiceProblem SolvingCommunicationRegulatory ComplianceProcess OptimizationStrategic PlanningTeam Development

About Sequel Sequel, headquartered in Manchester, New Hampshire, is a company developing the next generation of transformative drug-delivery advancements starting with diabetes. Sequel’s approach is t...

January 21, 2026 View Details
São Paulo Hybrid permanent
Customer ServiceLeadershipData ManagementKPIsTeam CultureInnovation

A Flash é um ecossistema inteligente de soluções para RH e financeiro que simplifica toda a gestão do dia a dia de trabalho em uma única plataforma, desde a admissão e o controle de ponto aos benefíci...

January 9, 2026 View Details
London Office Hybrid permanent
Strategic LeadershipPeople DevelopmentCustomer FocusResource AllocationProcess OptimizationAutomationData-Driven Decision MakingCompliance ManagementCross-Functional Collaboration

What you'll do The Head of Customer Operations is a senior leadership role responsible for leading and scaling Moneybox’s core operational delivery teams: Core Customer Operations, AML Operations (in...

September 3, 2025 View Details
Remote Remote contract
Attention to DetailEnglish ProficiencyCustomer ServicePressure ManagementSystems KnowledgeFinancial Services AwarenessProblem SolvingCommunication Skills

Contract Date: 9th March - 31st May Moneybox wants to help a generation invest in their future. We're a fast-growing fintech making it easy for people to save and invest through ISAs, LISAs, and pens...

December 14, 2022 View Details
London Hybrid permanent
Customer ServiceCommunicationEnglish ProficiencyProblem SolvingAnalytical ThinkingTime ManagementProcess ImprovementTeam CollaborationData HandlingPOS Systems

About Moneybox At Moneybox, our mission is to give everyone the means to get more out of life. We're guided by our belief that wealth isn't about the money, it's about the means to more - more freedo...

October 4, 2024 View Details
Porto, Portugal permanent
Customer ServiceCommunicationProblem SolvingTime ManagementWorkload ManagementProfessionalismOwnershipTeam Collaboration

THE CARWOW GROUP Carwow Group is driven by a passion for getting people into cars. But not just any car, the right car. That’s why we are building the go-to destination for car-changing. Designed to ...

January 6, 2026 View Details
New York City, NY, United States permanent
LeadershipStrategic PlanningOperational ExcellenceCross-functional CollaborationTeam LeadershipData-Driven DecisionsCustomer-Centric StrategyProject ManagementOnboardingCustomer Retention

About Traba Traba’s mission is to empower businesses and workers to reach their full productivity and potential. As a technology company, we are revolutionizing the staffing industry by connecting lig...

January 21, 2026 View Details
New York City, NY, United States permanent
Customer ServiceStrategic PlanningProcess OptimizationProduct AdoptionConsultative SellingProject ManagementTeam CollaborationClient Relationship ManagementData AnalysisCommunication Skills

Traba’s mission is to empower businesses and workers to reach their full productivity and potential. Traba is a technology company that is revolutionizing the broken staffing industry through a market...

August 22, 2025 View Details
Las Vegas, Nevada, United States permanent
Customer ServiceTechnical Customer Success ManagementProcess OptimizationCustomer Journey ManagementQuarterly Business ReviewsStakeholder CommunicationEnterprise Account ManagementCustomer Advisory BoardsTechnical Talent RecruitmentPerformance Management

Our mission at Tensorwave Cloud is to build seamless, secure, reliable, and resilient AI infrastructure at scale, eliminating barriers and challenging the status quo to empower builders and support AI...

December 12, 2025 View Details
San Francisco, California, USA permanent
Customer ServiceEscalation ManagementProblem SolvingRegulatory ComplianceWritten CommunicationVerbal CommunicationCross-Functional CollaborationRoot Cause AnalysisTechnical CompetenceQuick Learning

About the role As a Customer Operations Associate on the Operations team, you have a unique opportunity to join our small, rapidly growing, and high exposure team. You will help triage and resolve ou...

January 24, 2026 View Details
San Francisco, California, USA permanent
Customer ServiceProblem SolvingCommunicationLegal ComplianceRegulatory KnowledgeCross-functional CollaborationAgile MethodologiesTechnical CompetenceWritingLearning Agility

About the role As a Customer Operations Associate on the Operations team, you have a unique opportunity to join our small, rapidly growing, and high exposure team. You will help triage and resolve ou...

November 13, 2025 View Details
Chatham, Kent, United Kingdom permanent
Customer ServiceCommunicationProblem SolvingTechnology ImplementationProcess ImprovementData UtilizationRisk ManagementTeam CollaborationCustomer SatisfactionCompliance

About Lendable Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a str...

November 11, 2025 View Details
Chatham, Kent, United Kingdom permanent
Customer ServiceCommunicationProblem SolvingTech ProficiencyProcess ImprovementData UtilizationFinancial LiteracyVulnerable Customer SupportVulnerability HandlingQuality Assurance

About Lendable Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a str...

October 6, 2025 View Details
Dallas, Texas, United States permanent
Customer ServiceTechnical KnowledgeProduct KnowledgeOnboardingAdoptionIssue AnalysisCommunicationCustomer RetentionGovernment Workflow

OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov ...

January 16, 2026 View Details
Manila, Manila, Philippines (PHL - Metro Manila - Exxa ) permanent
LeadershipPeople ManagementContact Center KnowledgeCustomer ServicePerformance ManagementCoachingTrainingCommunicationProblem SolvingContinuous Improvement

The Role At HelloConnect, you will be part of a dynamic team in Exxa Tower, Bridgetowne that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is bu...

January 23, 2026 View Details
Golden, CO permanent
space operationssoftware developmenttestingCockpit's functionalityautomationDevOpsPythonDockerGNC / Orbits

Wanna join the adventure? COEs ensure exceptional customer experiences throughout Loft mission deployments, leveraging deep technical knowledge to address customer objectives and serve as the primary...

December 4, 2025 View Details
San Francisco, California, USA permanent
Customer ExperienceCloud OperationsSupport LeadershipCustomer EnablementContent StrategyTraining ProgramsBusiness AnalysisData IntegrityKPI ManagementCustomer AdvocacyTechnical FluencyCloud Platforms

Crusoe's mission is to accelerate the abundance of energy and intelligence. We’re crafting the engine that powers a world where people can create ambitiously with AI — without sacrificing scale, speed...

October 22, 2025 View Details
Office Munich + Mobile Work permanent
Internal Data MaintenanceProcess Optimization & AutomationOperational SupportData Analysis & InsightsCross-Team Collaboration

Join us!: As our Customer Operations Working Student (m/f/d) in the Customer Success department, you will support our Operations team in optimizing data quality, processes, and workflows that help us ...

November 17, 2025 View Details
Office Frankfurt permanent
Customer ServiceCommunicationProblem SolvingIT SupportPOS SystemsTime ManagementTeam CollaborationConflict ResolutionCannabis Industry KnowledgeRegulatory Compliance

The Frankfurt-based Bloomwell Group wants to redefine the cannabis industry and write a new episode in its history. Their vision is to become the leading hub in a new cannabis ecosystem - both for rec...

October 8, 2025 View Details
Bastrop, TX (Redmond, WA) permanent
Process ImprovementCustomer ServiceProblem SolvingCross-Functional CollaborationProcess OptimizationRoot Cause AnalysisA/B TestingProject ManagementSystem EnhancementsStakeholder Communication

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologi...

January 22, 2026 View Details
Bastrop, TX (Hawthorne, CA) permanent
SQLData VisualizationDashboard DevelopmentETL DevelopmentBusiness AnalysisReportingCustomer OperationsAutomationData IntegrityProject Management

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologi...

January 22, 2026 View Details
Bucharest, Bucureşti, Romania permanent
Customer ServiceCommunicationProblem SolvingData AnalysisProcess ImprovementCustomer RetentionCollaborationTrainingReporting

Customer Operations Specialist with German Description - Job Summary • This role is responsible for improving the customer experience and handling a variety of issues and concerns while working clos...

January 26, 2026 View Details
Bucharest, Bucureşti, Romania permanent
Customer ServiceCommunicationProblem SolvingData AnalysisReportingTrainingCollaborationComplianceTime ManagementCertifications

Customer Operations Specialist with German Description - Job Summary • This role is responsible for improving the customer experience and handling a variety of issues and concerns while working closel...

January 21, 2026 View Details
Bucharest, Bucureşti, Romania permanent
Customer ServiceCommunicationProblem SolvingData AnalysisTrainingPolicy Adherence

Customer Operations Specialist with German Description - Job Summary • This role is responsible for improving the customer experience and handling a variety of issues and concerns while working clos...

January 25, 2026 View Details
2 Locations permanent
Customer ServiceCommunicationCRMSatisfactionThalesPositioningAviationEquipment SupportInnovation Investment

Lieu : Chatellerault, France Construisons ensemble un avenir de confiance Thales est un leader mondial des hautes technologies spécialisé dans trois secteurs d’activité : Défense & Sécurité, Aéronauti...

January 21, 2026 View Details
Redmond, WA permanent
Process ImprovementCustomer ServiceProblem SolvingCross-functional CollaborationProcess AutomationA/B TestingRoot Cause AnalysisStakeholder ManagementProject LeadershipCommunication

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologi...

January 20, 2026 View Details
Milton Keynes permanent
Customer ServiceTeam LeadershipOperational ManagementService Level AgreementsBudgetingData-Driven Decision MakingRisk ManagementChange ManagementStakeholder CommunicationCustomer Surveys

SCUK Customer Operations Manager Country: United Kingdom Santander Consumer Finance is one of the UKs Leading Motor Finance companies providing finance to a network of dealerships throughout the Unite...

January 20, 2026 View Details
03838 GO Somerset S/C permanent
Customer ServiceTeam LeadershipSales GrowthMerchandisingTalent DevelopmentOmni-channelComplianceMetricsFlexible ScheduleTechnology Proficiency

About the Role As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You’re responsible for driving profitable sales growth through a...

January 19, 2026 View Details
US - Remote (Portland, US - Remote) Remote permanent
LeadershipStrategic ManagementTeam ManagementOperational ExcellenceCustomer ExperienceProcess ImprovementStakeholder Management

SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, ...

January 16, 2026 View Details
Portland, OR (Portland, US - Remote) Hybrid permanent
LeadershipStrategic ManagementTeam MentoringOperational ExcellenceProcess OptimizationCustomer ExperienceStakeholder Management

SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, ...

January 16, 2026 View Details
Lima, Perú (Lima) permanent
Customer ServiceBilling SystemsPayment ProcessingData ManagementReportingTicket ManagementCompliance

Customer Operations Trainee En Cabify creemos que una nueva forma de movilidad urbana es posible. Un ecosistema que permita tener menos coches privados en las calles, vehículos más sostenibles y ruta...

January 15, 2026 View Details
Riga, Latvia (Riga) Remote permanent
English FluencyWriting SkillsCustomer ServiceKYC/AML KnowledgeProblem SolvingDetail-Oriented

About Us at GoCardless GoCardless is a global bank payment company. Over 100,000 businesses, from start-ups to household names, use GoCardless to collect and send payments through direct debit, real-...

January 14, 2026 View Details
Riga, Latvia (Riga) Remote permanent
Customer ServiceData AnalysisReportingPerformance MetricsTeam LeadershipProcess OptimizationAI IntegrationAutomationRisk ManagementCross-Functional Collaboration

About Us at GoCardless GoCardless is a global bank payment company. Over 100,000 businesses, from start-ups to household names, use GoCardless to collect and send payments through direct debit, real-...

January 13, 2026 View Details
01725 OUTL Orlando (Vin)Premium permanent
Customer ServiceTeam ManagementSales GrowthMerchandisingTalent DevelopmentBrand RepresentationOmni-channelComplianceMetric DrivenFlexible Schedule

About the Role As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You’re responsible for driving profitable sales growth through a...

January 12, 2026 View Details
05410 ON San Tan Village permanent
Customer ServiceProduct KnowledgeCommunicationProblem SolvingContinuous ImprovementOmni-channel ApproachPOS SystemsCash HandlingRetail Technology

About the Role As a FT Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providin...

January 12, 2026 View Details
Cardiff, London or Remote (UK) Remote permanent
Strategic LeadershipCustomer ServiceMulti-Channel ManagementContinuous ImprovementProductivityEfficiencyPeople LeadershipStakeholder RelationsRegulatory ComplianceOperational Risk Management

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has g...

January 12, 2026 View Details
00521 GAP Woodfield permanent
Customer ServiceTeam LeadershipSales GrowthMerchandisingTalent DevelopmentOmni-channel ExperienceComplianceMetrics-drivenProblem SolvingFlexibility

About the Role As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You’re responsible for driving profitable sales growth through a...

January 8, 2026 View Details
05855 ON Bayou Walk permanent
Customer ServiceCommunicationRetail KnowledgeOmni-channel ApproachProblem SolvingTeam CollaborationCustomer LoyaltySales TechniquesOperational EfficiencyFlexible Scheduling

About the Role As a FT Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providin...

January 8, 2026 View Details
Dallas, Texas permanent
Strategic LeadershipPeople StrategyTalent AcquisitionLeadership DevelopmentHR AnalyticsCulture BuildingData-Driven Decision MakingGlobal Talent ManagementPeople ExperienceProcess Optimization

Founded in 2015, Shield AI is a venture-backed deep-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include the V-BAT and X-BAT aircraf...

January 6, 2026 View Details
Riga, Latvia (Riga) Remote permanent
Customer ServiceTeam LeadershipPerformance MonitoringProcess ImprovementKnowledge DocumentationCross-Functional Collaboration

About Us at GoCardless GoCardless is a global bank payment company. Over 100,000 businesses, from start-ups to household names, use GoCardless to collect and send payments through direct debit, real-...

January 7, 2026 View Details
Salt Lake City, UT (South Jordan HQ) Hybrid permanent
Customer ServiceTechnical TroubleshootingProduct KnowledgeOperational MetricsCross-functional CollaborationHelp Center ContentBilling ProcessesCustomer CommunicationBilling DisputesProduct Changes

Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. Our products include the Visual Collaboration Suite (L...

January 6, 2026 View Details
USA, CA, Pleasanton permanent
Strategic AdvisorExecutive Voice AmplificationInternal Communication StrategyNarrative DevelopmentEngagement & Culture

Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing ...

January 5, 2026 View Details
Chicago, Illinois, United States (Chicago) permanent
Logistics ManagementWarehouse OperationsTransportation ManagementDistribution ManagementThird-Party Logistics ManagementRegulatory ComplianceInventory ManagementShipping and ReceivingCustomer Service ManagementCustomer Experience StrategyPerformance ManagementKey Performance Indicators

SUMMARY The Director, Logistics and Customer Operations is responsible for leading and optimizing the logistics and end-to-end customer operations. This role ensures seamless order fulfillment, deliv...

December 30, 2025 View Details
Remote - United States (Remote - FTE) Remote permanent
StrategicPartnershipLeadershipCSLeadershipTrend IdentificationForecastingRenewalManagementRiskMitigationChange Management ProcessDataGovernanceDataIntakeDashboard creationCSDataLiaisonToolAdministration

The Senior Manager, Customer Operations is a strategic and hands-on leader responsible for driving operational excellence, insight-led decision making, and scalable execution across the Customer organ...

December 19, 2025 View Details
Remote Netherlands Remote permanent
LeadershipStrategic ThinkingExecutionCustomer ServiceMerchant ServicingFraud OperationsComplaints ManagementVendor ManagementWorkforce ManagementQuality AssuranceRisk ManagementCompliance

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. Senior Manager of Internat...

December 11, 2025 View Details
Amsterdam Remote permanent
Customer ServiceProblem SolvingProcess ImprovementDocumentationPattern RecognitionData AnalysisStress ManagementAction-OrientedCustomer FocusRoot Cause Analysis

About Gigs At Gigs, we're building the operating system for mobile services—a platform that lets tech companies embed global connectivity into their products effortlessly. Just as Stripe lets any bu...

December 11, 2025 View Details
New York Remote permanent
Customer ServiceProblem SolvingSystems ThinkingProcess ImprovementData AnalysisCommunicationAutomationRoot Cause AnalysisOwnershipMetrics

About Gigs At Gigs, we're building the operating system for mobile services—a platform that lets tech companies embed global connectivity into their products effortlessly. Just as Stripe lets any bu...

December 11, 2025 View Details
Chicago, Illinois, United States (Chicago) permanent
Logistics Program ManagementDirect Logistics OperationsProvider Network OptimizationThird-Party LogisticsRegulatoryInventoryManagementCustomer ServiceCustomer ExperienceProcess ImprovementLeadership

SUMMARY The Director, Logistics and Customer Operations is responsible for leading and optimizing the logistics and end-to-end customer operations. This role ensures seamless order fulfillment, deliv...

December 10, 2025 View Details
Chicago, IL (Chicago) permanent
Customer ServiceTeam ManagementLeadershipData AnalysisProcess ImprovementCommunication SkillsTalent DevelopmentProblem Solving

About Loop Loop is on a mission to unlock profits trapped in the supply chain and lower costs for consumers. Bad data and inefficient workflows create friction that limits working capital and raises ...

December 10, 2025 View Details