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Customer Operations Leader

IndigoBooksMusic

Calgary, AB, Canada permanent
Customer ServiceProduct KnowledgeSalesMulti-location Omni ChannelInventory ManagementTechnology AdoptionTrainingProblem SolvingCustomer ExperienceTeam Leadership

Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more tha...

January 14, 2026 View Details
Toronto, ON, Canada permanent
Customer ServiceProduct KnowledgeSalesProblem SolvingTechnology AdoptionEvent facilitationPayroll OperationsStore ManagementData-Driven Decision MakingTeam Leadership

WHO WE ARE  Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We...

January 19, 2026 View Details
Paris, IDF, France Hybrid permanent
Project ManagementE-commerce OperationsProcess OptimizationAutomationSelf-Healing SystemsAI IntegrationSalesforceCTIS ManagementData AnalysisPerformance Monitoring

Rejoignez l’une des plus grandes et des plus innovantes entreprises de la tech immobilière au monde. Soutenue par les leaders mondiaux de l’investissement KKR et CPP Investments, AVIV Group redéfinit...

January 16, 2026 View Details
Pune, MH, India permanent
Business AnalysisData AnalysisReportingDashboard CreationRequirements DefinitionCross-functional CollaborationData PlatformsStrategic ThinkingProblem SolvingHybrid Work

Assent is the leading solution for supply chain sustainability tailored for the world’s top-tier, sustainability-driven manufacturers. Hidden risks riddle supply chains, many of which weren't built wi...

July 17, 2025 View Details
Location not specified
Customer ServiceCommunicationBacklog ManagementFinancial ManagementRevenue OptimizationCoordinationProblem SolvingAnalytical ThinkingAttention to DetailAdaptability

Description - The Customer Operations Specialist works within a European, multicultural and fast moving business environment, supporting the HP Customers and Sales Force, within the area of order ful...

February 6, 2026 View Details
Remote (US) Remote permanent
Customer ServiceFinancial EducationProblem SolvingHuman-CentricDigital BankingInnovationEmpowermentCollaborationAgile DevelopmentCustomer Support

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has g...

February 6, 2026 View Details
Praha Hybrid permanent
EnglishCustomer ServiceCommunicationOrder ManagementProject CoordinationBillingReportingFinance

Location: Praha, Czechia Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons ...

February 6, 2026 View Details
Berlin, BE, Germany Hybrid permanent
Customer ServiceProblem SolvingProcess OptimizationKPI AnalysisStakeholder CollaborationTechnical SupportProject ManagementFinancial ModelingCommunication Skills

Unser Ziel ist eine Solaranlage auf jedem Dach, ein Speicher in jedem Haus, und ein E-Auto in jeder Garage. Wie wir das schaffen? Enpal macht Solar endlich einfach: Wir vermieten Solaranlagen, Stromsp...

February 4, 2026 View Details
Prishtine, KOSOVO, Kosovo permanent
KundenbetreuungCall CenterKundenserviceTeamwork2nd Level IT SupportGoogle WorkspaceProblem-SolvingPrioritization

Für unsere offene Position als Kundenberater / Call Center Agent (d/m/w) suchen wir dich! Werde Teil unseres 1st Level Customer Service Teams und sorge für eine erstklassige Custom...

November 26, 2025 View Details
Buenos Aires, , Argentina Hybrid permanent
Customer ServiceData AnalysisSQLData VisualizationEnglish ProficiencyTeam CollaborationInnovationProduct DevelopmentCustomer CareAB Testing

Pedidosya es parte de Delivery Hero, compañía líder mundial en delivery que opera en más de 70 países en todo el mundo. PedidosYa es la compañía de tecnología líder en delivery y quick commerce de Lat...

February 2, 2026 View Details
London, England Remote permanent
Customer ServiceCommunicationProblem SolvingOperational SkillsComplianceProactiveAttention to DetailTime ManagementTeam CollaborationContinuous Learning

Ready to make a real difference in education? Join MyTutor, the UK’s leading online one-to-one tutoring platform and part of the IXL Learning family. We’re on a mission to improve education for everyo...

February 5, 2026 View Details
Austin, TX, United States Hybrid permanent
Customer ServiceData ValidationDatabase ManagementProblem SolvingData AnalysisCross-functional CommunicationProject OwnershipTime ManagementFinancial ModelingSAP

At Allergan Aesthetics, an AbbVie company, we develop, manufacture, and market a portfolio of leading aesthetics brands and products. Our aesthetics portfolio includes facial injectables, body contour...

January 23, 2026 View Details
02532 OUTL Orlando Vineland Pre permanent
Customer ServiceTeam LeadershipSales GrowthMerchandisingTalent DevelopmentOmni-channelComplianceMetrics-drivenFlexible SchedulingTechnology Proficiency

About the Role As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You’re responsible for driving profitable sales growth through ...

February 5, 2026 View Details
Denver, Colorado (Denver, Colorado ) Remote permanent
Customer ServiceCommunicationProblem SolvingDetail-OrientedMulti-taskingMedicare KnowledgeOnboarding ProgramDistributed Systems TroubleshootingCloud Platforms

About Spark Advisors We're building healthcare tech for a system that desperately needs it. Each year, millions of Americans deal with confusing changes to their Medicare plans that impact their pre...

January 4, 2026 View Details
Denver, Colorado (Denver, Colorado ) Remote permanent
Customer ServiceSpanish FluencyCommunication SkillsProblem SolvingDetail-OrientedMulti-TaskingCustomer ExperienceOnboarding ProgramProcess Management

About Spark Advisors We're building healthcare tech for a system that desperately needs it. Each year, millions of Americans deal with confusing changes to their Medicare plans that impact their pre...

January 4, 2026 View Details
Chicago, IL (Chicago) permanent
Customer ServiceData AnalysisInvoice ManagementAutomationProblem SolvingCommunicationAttention to DetailCollaborationTechnical KnowledgeBilling Activities

About Loop Loop is on a mission to unlock profits trapped in the supply chain and lower costs for consumers. Bad data and inefficient workflows create friction that limits working capital and raises ...

February 3, 2026 View Details
Pune, India (Hybrid) (India) Remote permanent
Customer ServiceTechnical ProficiencyOperational TasksProblem SolvingProcess ImprovementCommunicationCollaborationDetail-OrientedTime ManagementCustomer Experience

What Hilti Fieldwire, Inc.'s affiliate is hiring. This position is an opportunity to join the Hilti, Inc. team. The candidate selected for this position will be a Hilti, Inc. team member. If intereste...

December 23, 2025 View Details
United States - Remote Remote permanent
Product ManagementCustomer SupportIVR SystemsAI ChatbotsCRM IntegrationAgent ToolsAutomationCustomer SatisfactionData Analysis

About Us: Live experiences help people cross today’s digital divide and focus on what truly connects us – the here, the now, this once-in-a-lifetime moment that’s bringing us together. To fulfill Gam...

January 13, 2026 View Details

Vice President, Customer Operations

Momentumfinancialservicesgroup

Toronto, Canada (TORONTO HQ 150955) Remote permanent
Operational LeadershipCall Center OversightInside SalesLoss Prevention

Vice President, Customer Operations Toronto, Canada At Momentum Financial Services Group, we help people move forward by reimagining how money works for those who need it most. With more than 40 yea...

January 9, 2026 View Details
New York City, New York, United States permanent
Grunt WorkData FluencyProcess ArchitectTechnically Empathetic

A Note From The Founder Fair warning: this role starts neither glamorous nor strategic. Your first few months will be a lot of grunt work: auditing notes, cleaning up messy spreadsheets, and manually...

February 4, 2026 View Details
Miami permanent
Customer ServicePayments ProcessingFraud DetectionAccount ManagementTechnical SupportIssue ResolutionCustomer EmpathyData AnalysisRegulatory ComplianceTime Management

About Betr Founded in 2022 by Joey Levy and Jake Paul, Betr is building the world's first real money gaming super app. The company's first product, Betr Picks, launched in September 2023 and quickly g...

February 4, 2026 View Details
Bastrop, TX permanent
Process ImprovementProblem SolvingCustomer ServiceCross-functional CollaborationProcess AutomationData AnalysisA/B TestingProject ManagementStakeholder ManagementProcess Documentation

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologi...

February 4, 2026 View Details
Brighton (GB) permanent
Organizational SkillsTime ManagementCommunicationCustomer ServiceSolution-FocusedEmpathyLearning AgilityAdaptabilityPositive OutlookEmpowerment

Help us make a big green dent in the universe.. We’re on a mission to drive the global renewable energy revolution, and we need loads more people to help us deliver carbon busting products into our cu...

October 17, 2025 View Details
07794 OUTL Sawgrass Mills permanent
Customer ServiceTeam LeadershipSales GrowthMerchandisingTalent DevelopmentPOS SystemsService LeadershipComplianceOmni-channelMetric-Driven

About the Role As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You’re responsible for driving profitable sales growth through ...

February 5, 2026 View Details
London, Greater London, United Kingdom Remote permanent
Customer ServiceProcess ImprovementCross Functional CollaborationOperational SupportProblem SolvingData QualityStakeholder ManagementAdaptabilityTechnical TroubleshootingContinuous Improvement

Our Mission We’re not your average benefits platform — we’re the driving force that uplifts people’s lives. Our technology connects the entire benefits ecosystem, creating better outcomes for employe...

February 3, 2026 View Details
Lille, Nord, France (Lille) Remote permanent
Customer ServicePOS SystemsFinancial ModelingData AnalysisTeam LeadershipCommunicationNegotiationBudget ManagementRisk ManagementLoyalty Programs

Who are we? At Alma, we are convinced that trade must be well balanced to be sustainable. Because finance has a key role in business, our mission is to put it back in its rightful place : at the serv...

January 28, 2026 View Details
Cernusco sul Naviglio, Metropolitan City of Milan, Italy Hybrid permanent
Customer ServiceB2B CommunicationTechnical DocumentationCRM SystemsOffice SuiteOrganizational SkillsInterpersonal SkillsHybrid Work

Let’s bring quality, safety, and sustainability to life together! Su di noi: Intertek è una principale realtà internazionale di servizi ATIC (Assurance, Testing, Inspection and Certification). Supp...

June 23, 2025 View Details
Not specified permanent
Revenue ForecastingPipeline ManagementRenewal ManagementChurn PredictionCustomer Health ScoringExecutive ReportingPerformance EnablementWin/Loss Analysis

Customer Operations Manager 📍 Remote (Canada) | Hybrid Available – Kitchener, ON 🧑‍💼 Reports to: Director, Customer Success Salary range: $95,000 – $115,000 (CAD) 🏢 About Encircle Encircle is ...

February 3, 2026 View Details
Amsterdam, Noord-Holland, Netherlands permanent
Business StrategyTechnical ExpertiseCustomer SupportVendor RelationsProcess OptimizationTeam DevelopmentMetric AnalysisStakeholder ManagementStress ResilienceCommunication

The company Smart Electric Vehicle Charging Solutions. That’s the business we are in! GreenFlux offers a cloud-based charge point management SaaS solution. This software platform enables Charge Poin...

February 4, 2026 View Details
Madrid permanent
Customer ServiceProject ManagementData AnalysisProblem SolvingCross-functional CollaborationExcelEnglish Proficiency

¿Quieres cambiar el mundo? Eso es lo que hacemos en Cabify. Nuestro objetivo es hacer de las ciudades mejores lugares para vivir 🌱🚖, mejorando la movilidad de las personas que viven en ellas y cone...

January 28, 2026 View Details
Miami, FL (US Miami FL - 333) permanent
Customer ServiceIssue TrackingProcess ImprovementCollaborationCustomer InsightsLearning & DevelopmentCommunication SkillsTech-Savvy

Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya’s bes...

January 28, 2026 View Details
Costa Rica permanent
Data AnalysisBusiness ReportingFinancial AnalysisProject ManagementProcess ImprovementData QualityDashboard DevelopmentAutomationCross-Functional CollaborationCustomer Success Strategy

Senior Customer Operations Analyst About the Team The Sales & Customer Success Operations team is responsible for the strategy, operational excellence, and successful execution of the Sales and ...

January 29, 2026 View Details
South Jakarta, South Jakarta City, Indonesia permanent
LeadershipTeam ManagementProcess OptimizationComplianceRisk ManagementKYCScreeningPayment ProcessingPerformance ManagementMentoring

Our Client Our client's mission is to empower the new generation of ambitious traders and investors across fast-growing markets. For more than 20 years, they have supported over two million customers...

December 5, 2025 View Details
United States Remote permanent
Customer ServiceProduct ExpertiseUsage AnalysisCustomer EducationCross-Functional CollaborationTechnical Issue ResolutionCustomer Support ManagementProcess OptimizationGTM Strategy AlignmentTeam Leadership

Filevine is forging the future of legal work with cloud-based workflow tools. We have a reputation for intuitive, streamlined technology that helps professionals manage their organization and serve th...

December 1, 2025 View Details
Boston, MA (Boston) Remote permanent
Strategic ThinkingOperational FrameworksRevenue MetricsCustomer HealthPerformance IntelligenceCross-functional CollaborationSystems DevelopmentProcess OptimizationData-Driven Decision MakingRevenue Growth

Later is the world’s most intelligent influencer marketing company, built to give brands the confidence to create unforgettable campaigns. By combining real creator relationships, trusted intelligence...

January 22, 2026 View Details
Mexico City Remote permanent
Customer ServiceIncident ManagementTicketing SystemsExcelReportingCommunicationAnalytical ThinkingPrioritizationEscalation Protocols

At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable. As a Customer...

January 29, 2026 View Details
London, England Remote permanent
LeadershipTeam DevelopmentCustomer ServiceData AnalysisProcess ImprovementSQLReportingProblem SolvingStakeholder ManagementCommunication

Ready to make a real difference in education? Join MyTutor, the UK’s leading online one-to-one tutoring platform and part of the IXL Learning family. We’re on a mission to improve education for everyo...

January 26, 2026 View Details
Dublin Hybrid permanent
Customer ServiceOutsourced OperationsVendor ManagementData-Driven Decision MakingGovernanceQuality AssuranceChange ManagementAI ImplementationTraining & DevelopmentRisk Management

Tech that takes you places We’re CarTrawler, the global travel tech company behind seamless connections between people, places and possibilities. From powering car rental to creating smarter ways to m...

January 26, 2026 View Details
WESTERVILLE, Ohio Hybrid permanent
Customer ServiceLeadershipStrategic VisionOperational ExcellenceProcess OptimizationKPIsData-Driven InsightsCustomer ExperienceOperational Workflow

Who We Are At VPL, VPL delivers visibility and resiliency to clinical supply chains. By making the procurement-through-fulfillment processes smarter and more profitable, it creates a new supplier dyn...

January 30, 2026 View Details
Grove City, Pennsylvania permanent
Data EntryCustomer ServiceOracleMicrosoft OfficeData ProcessingOrder EntryInventory ManagementReport CompilationSystem MonitoringCommunication

Title: Data Processing Coordinator – Rail Customer Operations   Location: GE Transportation (A Wabtec Company) – Grove City, PA   Job Description:   The Customer Operations Center provides excep...

January 30, 2026 View Details
Guadalajara, Jalisco permanent
BilingualCustomer ServicePayment MonitoringFinance CoordinationDiscrepancy ResolutionProcess ImprovementReportingCross-functional CollaborationTime ManagementCustomer Education

We are looking for a Bilingual Customer Operations & Payments Specialist to own and streamline how customer payments are clarified, validated, and coordinated with our Finance team. This role acts as ...

January 30, 2026 View Details

Customer Operations Analyst

Serviceexpertsllc

TXC187 Support Call Center permanent
Customer ServiceData AnalysisReportingProcess ImprovementQualitative AnalysisQuantitative AnalysisBusiness Case DevelopmentProject ManagementMulti-taskingCustomer Experience

Job Title: Operations Analyst, Customer Care Reports To: Sr Director, Customer Care Location Name: Richardson, TX Join the team of experts and realize your true potential! Why You Should Join the ...

January 28, 2026 View Details
08987 OUTL Carrefour Rive Sud permanent
LeadershipTeam ManagementCustomer ServicePerformance GoalsStaff DevelopmentStrategic ThinkingCommunity EngagementData AnalysisTime Management

About the Role Dans le cadre de ce rôle, vous donnez le ton à l’équipe du magasin et vous promouvez activement la marque auprès des clients et des employés. En tant que leader, vous jouez un rôle ess...

January 29, 2026 View Details
New York, New York, USA permanent
Customer ServiceProcess DesignSystem DesignCross-Functional CollaborationEnterprise Customer ExperienceWorkflow OptimizationTechnology Implementation

Why Shiftsmart We’re building the Amazon of labor. We’re a labor platform pairing end-to-end workforce management technology with a rapidly growing global network of 5M flexible workers to create sca...

December 16, 2025 View Details
New York, New York, USA permanent
Customer ServiceMarket LaunchCoordinationTimeline ManagementExternal CommunicationInternal CollaborationPerformance MetricsStrategic PlanningGrowth ManagementCustomer Relationship

Why Shiftsmart We’re building the Amazon of labor. We’re a labor platform pairing end-to-end workforce management technology with a rapidly growing global network of 5M flexible workers to create sca...

October 27, 2025 View Details
Malta Remote permanent
Customer ServiceCommunicationProblem SolvingAttention to DetailTime ManagementTechnical SupportRegulatory Compliance

Who are we? Smarkets: Predicting the Future of Betting Smarkets runs one of the world’s most sophisticated prediction markets, handling over £29 billion in volume since 2010 and engaging 200,000+ tr...

November 13, 2025 View Details

Customer Operations Engineer

Second Front Systems

United States Remote permanent
CloudKubernetesTerraformDockerCI/CDAWSContainerizationInfrastructure as Code

ABOUT THE ROLE Second Front Systems (2F) is seeking a skilled and motivated customer facing DevSecOps Engineer to join the Customer Experience team. In this role, you'll spearhead our technical effor...

January 13, 2026 View Details
United States Remote permanent
Cloud PlatformsAWSKubernetesHelmCI/CDGoPythonSecurity FrameworksIncident ManagementCommunication Skills

About the Role Second Front Systems (2F) is seeking a skilled and motivated Enterprise Support Engineer to join our Customer Support team. In this customer-facing role, you’ll spearhead our technical...

September 24, 2025 View Details
Douala, Cameroon, Cameroon Remote permanent
Customer ServiceCommunicationProblem SolvingCompliancePayment ProcessesInvoice ManagementEscalationData AnalysisTeam CollaborationTime Management

At Capi, we help businesses in emerging markets pay their international suppliers - simply, quickly, and fairly. Backed by $18M+ from top-tier investors like Creandum, Y Combinator, General Catalyst,...

January 16, 2026 View Details
Douala, Cameroon, Cameroon Remote permanent
Customer ServiceCommunicationProblem SolvingCompliancePayment ProcessesDue DiligenceProcess ImprovementProcess DocumentationTeam CollaborationFintech Operations

At Capi, we help businesses in emerging markets pay their international suppliers - simply, quickly, and fairly. Backed by $18M+ from top-tier investors like Creandum, Y Combinator, General Catalyst,...

January 8, 2026 View Details