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Toronto, , Canada Remote permanent
Workforce ManagementGenesys Inbound Voice ApplicationForecastingSchedulingWorkday SystemClient SchedulingContact Center OperationsWorkforce PlanningKPIsBest Practices

Who we are Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transform...

January 8, 2026 View Details

NICE WFM Services Engineer

EROSTechnologiesInc

New York, NY, United States contract
ITLinuxWindowsServer ConfigurationRemote InvestigationIntegrationInterfacesIntegrationsImport TransactionsExportsFeature ExtractionCustomer Support

EROS Technologies was founded with a simple motive of offering the clients exactly what they want, how they want and when they want it. By leveraging for its clients its technological edge and right-s...

September 28, 2016 View Details
Tallinn, , Estonia permanent
Workforce Management PlanningData AnalysisMonthly ForecastingStakeholder CollaborationProcess ImprovementFinancial Modeling

Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, s...

January 15, 2026 View Details

Assistant Manager - WFM Planner

wnsglobalservices144

Cape Town, WC, South Africa permanent
Resource PlanningCapacity ManagementForecastingStaff SchedulingPerformance ReportingProject ManagementRisk ManagementOptimizationHistorical Data Analysis

WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain experti...

May 1, 2023 View Details

Assistant Manager - WFM Planner

wnsglobalservices144

Umhlanga, KZN, South Africa permanent
Resource PlanningCapacity ManagementForecastingSchedulingPerformance AnalysisRisk ManagementOptimizationStaff SchedulingSLA Compliance

WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain experti...

May 1, 2023 View Details

Real Time Analyst - WFM

wnsglobalservices144

Cape Town, WC, South Africa permanent
Real-time IntegrationsResource ManagementTime-Sensitive StaffingIntraday AdjustmentsForecast AccuracyProblem SolvingTrend AnalysisSchedule OptimizationCommunicationData Accuracy

WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain experti...

May 1, 2023 View Details

Group Manager - WFM

wnsglobalservices144

Cape Town, WC, South Africa permanent
Workforce ManagementSchedulingForecastingPeople ManagementWorkforce OptimizationCost ReductionMicrosoft ExcelPowerPointTotalBlue Pumpkin

WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain experti...

May 1, 2023 View Details

WFM Scheduler

wnsglobalservices144

Cape Town, NA, South Africa permanent
Workforce ManagementRostering and SchedulingForecast PlanningResource UtilizationReal-time MonitoringErlang CContact Center OperationsPhone PlatformsWorkforce PrioritiesPower BIProject Management Software

WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise...

June 18, 2024 View Details
Quezon City, , Philippines permanent
Problem SolvingDecision MakingAnalytical SkillsTeam ManagementCoachingStudent FeedbackAdministrative TasksObjective AchievementCareer DevelopmentStructured Career Path

WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise...

June 19, 2025 View Details

Assistant Manager - WFM

wnsglobalservices144

Cape Town, NA, South Africa permanent
Workforce ManagementSchedulingForecastingReal-time MonitoringWorkforce PlanningErlang CPower BIPhone PlatformsPerformance ManagementProcess Optimization

WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise...

July 15, 2025 View Details

Group Manager - WFM

wnsglobalservices144

Cape Town, NA, South Africa permanent
Real-time StaffingSchedulingReportingCommunicationProblem SolvingAnalytical SkillsData AccuracyExcel ProficiencyWFM strategyIT Tools

WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise...

August 22, 2025 View Details
Johannesburg, //GP, South Africa permanent
Data MiningLeadershipCommunicationProblem SolvingTrainingCustomer ServiceTraining ManagementData AnalysisProcess OptimizationAI Integration

About Sutherland Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise. We work with ...

October 14, 2025 View Details

Supervisor WFM

DeliveryHero

Cairo, , Egypt contract
People ManagementBudget ManagementReportingData AnalysisSchedulingForecastingProblem-SolvingCommunicationLeadershipAnalytical Thinking

talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countri...

February 6, 2025 View Details

Supervisor WFM

DeliveryHero

Maadi, , Egypt contract
People ManagementBudget ManagementData AnalysisForecastingSchedulingTime-Sensitive StaffingDatabase ManagementForecast PlanningEnglish ProficiencyMS-Project

talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countri...

September 22, 2025 View Details
Budapest, , Hungary Hybrid permanent
Workforce ManagementPRN StaffingAgent SchedulesForecastingReal-time IntegrationsDeadline AdherenceForecast PlanningCampaign Performance ReportingCross-Functional DeliveryService Experience

foodora is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 70 countr...

February 5, 2026 View Details
Madrid, MD, Spain Remote permanent
3+ years experienceWFMTimekeepingSchedulingAccrualsEfficient SchedulingForecastingConfiguration ProfilesEnglish proficiency

Inetum es líder europeo en servicios digitales. El equipo de 28.000 consultores y expertos de Inetum se esfuerza cada día por lograr un impacto digital en las empresas, en las entidades del sector púb...

January 22, 2026 View Details
Madrid, MD, Spain Remote permanent
UKGWFMTimekeepingSchedulingAccrualsEfficient SchedulingForecastingAnalyticsEnglish

Inetum es líder europeo en servicios digitales. El equipo de 28.000 consultores y expertos de Inetum se esfuerza cada día por lograr un impacto digital en las empresas, en las entidades del sector púb...

January 27, 2026 View Details
Australia - Sydney permanent
Workforce ManagementWorkforce OptimizationEmployee EngagementCloud TransformationAI-Driven Workforce IntelligenceSolution EngineeringExecutive PresentationCross-Functional CollaborationCustomer EngagementRegion Expansion

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re l...

February 4, 2026 View Details
Rio de Janeiro, Brazil (Brazil) permanent
JavaScriptHTMLCSSDOMAPIs RESTOracle DatabaseOAuth2MonitoringTroubleshootingPerformanceScalabilityData Modeling

A NEORIS, agora parte da EPAM, é uma Aceleradora Digital que ajuda empresas a darem o próximo passo em direção ao futuro. Temos mais de 20 anos de experiência como parceiros digitais de algumas das ma...

February 3, 2026 View Details

WFM Real Time Analyst

Keywords Studios

Pasig, Metro Manila, Philippines Hybrid permanent
Microsoft ExcelGoogle SheetsPowerPointData AnalysisReportingProblem SolvingCommunicationTime ManagementProject ManagementAdaptability

While some positions offer flexibility, all PH-based Keywords Studios team members are required to report onsite per company directive. We do not offer a permanent WFH setup. The Real Time Analyst is...

November 25, 2025 View Details
Rio de Janeiro, Brazil (Brazil) permanent
JavaScriptDOM ManipulationAPIs RESTHTMLCSSOAuth2 AuthenticationOracle DatabaseSQL OptimizationMonitoring & TroubleshootingData Modeling

A NEORIS, agora parte da EPAM, é uma Aceleradora Digital que ajuda empresas a darem o próximo passo em direção ao futuro. Temos mais de 20 anos de experiência como parceiros digitais de algumas das ma...

January 30, 2026 View Details
Limassol permanent
Customer ServiceWorkforce PlanningForecastingSchedulingCapacity ManagementReal-Time ManagementBacklog ManagementSLA AdherenceContinuous Improvement

About Vivid: At Vivid, we're reimagining how individuals and businesses manage money. Our all-in-one app opens up a world of financial possibilities: invest in global stocks, ETFs, and over 150 crypto...

January 15, 2026 View Details
Remote (Remote (Arizona)) Remote permanent
Workforce ManagementSchedule OptimizationForecastingReal-time MonitoringIntraday AnalysisShift SchedulingStaffing TargetsService Level ManagementComplianceMicrosoft Excel

Hi, we're Oscar. We're hiring a WFM Specialist to join our Workforce Management team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus ...

January 2, 2026 View Details
Gurugram, India permanent
SchedulingCapacity PlanningData-Driven DecisionsCross-Functional CollaborationContinuous OptimizationOperational SupportProcess ImprovementForecastingPlanningScheduling Tools

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every co...

January 22, 2026 View Details

Manager, WFM

Gohighlevel

India Remote permanent
Data AnalysisTeam LeadershipForecastingOperational ExcellenceFinancial ManagementCross-Functional CollaborationProcess ImprovementCapacity PlanningTechnology ManagementCustomer Service

Position: Manager, WFM Reports To: Director, Revenue Operations Location: India(Remote) Shift timings: 2PM -11PM IST About Us HighLevel is an AI powered, all-in-one white-label sales & marketing plat...

January 28, 2026 View Details
Kuala Lumpur, Gurgaon OR Pune (Bangkok (Central World Office)) permanent
ForecastingWorkforce ManagementStrategic PlanningCollaborative PlanningData-Driven CultureCommunication SkillsStorytellingSenior Leadership InteractionProject ManagementProcess Optimization

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier fo...

January 27, 2026 View Details
Kuala Lumpur, Pune or Gurgaon (Bangkok (Central World Office)) permanent
Data AnalysisForecast ModelingCollaborative PlanningCommunication SkillsLeadershipStorytellingCustomer ServiceData-Driven EnvironmentStrategic ThinkingTechnical Knowledge

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier fo...

January 27, 2026 View Details
Remote job permanent
KronosUKGWorkforce ManagementTimekeepingSchedulingAbsence ManagementUKG ProWFMPayroll IntegrationHRIS IntegrationWorkforce Integration Manager (WIM)System Upgrades

Hello, let’s meet! We are Xebia – a place where experts grow. For nearly two decades now, we’ve been developing digital solutions for clients from many industries and places across the globe. Among t...

January 30, 2026 View Details
Remote job permanent
Kronos Workforce CentralUKG DimensionsTimekeepingSchedulingAbsence ManagementWorkforce Integration Manager (WIM)System IntegrationSQLKronos APIsReporting ToolsHR/Payroll SystemsLabor Law Compliance

Hello, let’s meet! We are Xebia – a place where experts grow. For nearly two decades now, we’ve been developing digital solutions for clients from many industries and places across the globe. Among t...

January 30, 2026 View Details
Remote job permanent
KronosUKGWorkforce ManagementTime EntrySchedulingAccrualsPayroll SystemsHRIS PlatformsWorkforce Integration ManagerSQLKronos APIsReporting

Hello, let’s meet! Who We Are While Xebia is a global tech company, our journey in CEE started with two Polish companies – PGS Software, known for world-class cloud and software solutions, and GetIn...

February 5, 2026 View Details
Athens, Greece permanent
Contact Center WFMShift SchedulingData AnalysisPerformance MetricsStaffing OptimizationShift Planning ProceduresForecastingEmployee ExperiencePayroll & Finance Reporting

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delive...

January 20, 2026 View Details
Mannheim, Germany Freelance
PL/SQLSQLXMLWebservicesRESTSOAPSchnittstellenentwicklungSystemintegrationSchnittstellenarchitekturenDatenflüsseException HandlingQuality Management

We are looking for an experienced PL/SQL developer to support the development and stabilization of existing system landscapes in the financial industry, focusing on COR, ICIS, and SAP integration, and...

January 26, 2026 View Details
Barcelona, Barcelona, Spain (Barcelona) permanent
ExcelSQLForecastingData AnalysisStakeholder CommunicationEstimate AccuracyContinuous Improvement

WFM Forecasting Analyst At SumUp, we’re building the world’s first truly global card acceptance brand to empower small businesses everywhere. Today, more than 4 million merchants in over 35 countries...

January 14, 2026 View Details
BKK, KUL (Bangkok (Central World Office), Kuala Lumpur) permanent
Data AnalysisForecastingResource PlanningSLA ManagementCustomer ServiceData-Driven CultureContinuous ImprovementChange ManagementCollaborationSLA Targets

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier fo...

January 14, 2026 View Details
Los Angeles, CA Hybrid permanent
System ArchitectureIntegration ManagementSystem ConfigurationComplianceTechnical DocumentationChange ManagementVendor ManagementTechnical RoadmapData Governance

Lead Workforce Management Systems Analyst Location: Los Angeles, CA (Hybrid - 4 Days in Office) Department: People Technology Reports To: Senior Manager, People Technology – The Role Sweetgreen ...

January 8, 2026 View Details

Workforce Management (WFM) Analyst

Bottomlinetechnologies

India Remote permanent
Workforce ManagementForecastsSchedulingExcel TechniquesCapacity PlanningReal-Time ManagementGlobal ForecastingProductivity AnalysisCollaborationProcess Improvement

Why Choose Bottomline? Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and mov...

December 15, 2025 View Details
Krakow, Poland (Poland) Hybrid permanent
Customer ServiceWorkforce ManagementSchedulingIntraday ManagementReal-time MonitoringPerformance MetricsStaffing OptimizationCommunicationData-Driven SolutionsOperational Constraints

About SpotOn We’re not just building restaurant tech—we’re giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we ...

December 11, 2025 View Details
Athens (Athens, Barcelona) Hybrid permanent
Workforce ManagementForecastingCapacity PlanningSchedulingReal-Time ManagementReporting & AnalyticsStakeholder CollaborationInternal CommunicationExternal InfluenceExcelSQLTableau

Location: Come and join us in Athens At Freenow, we empower smarter mobility decisions, helping people move freely and cities to thrive. We are looking for an experienced Workforce Management Manage...

December 9, 2025 View Details

WFM Analyst

Coupang

Tokyo, Japan (Tokyo) permanent
Customer ServiceReal-time Response ManagementIncident ManagementPerformance Metrics MonitoringOperational ReportingTeam GuidanceChat Handling

Company Introduction Our corporate mission is to deliver a ‘wow experience’ to customers. Rocket Now launched a delivery platform with no delivery fees or service charges to ease the burden on custom...

December 9, 2025 View Details
Colombia, Bogota (Bogota) Hybrid permanent
Customer ServiceWorkforce Management (WFM)Data AnalysisExcelSQLCommunicationProblem SolvingData-Driven Decision MakingCollaboration

Customer Experience Specialist - WFM About us Nu is one of the largest digital financial platforms in the world, with more than 122 million customers across Brazil, Mexico, and Colombia. Guided by ou...

November 13, 2025 View Details
Bangkok or Kuala Lumpur (Bangkok (Central Tower), Kuala Lumpur) permanent
Customer ServiceWorkforce ManagementPerformance ManagementCoachingFeedbackData AnalysisProcess ImprovementStakeholder CollaborationData-Driven CultureTravel Industry

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier fo...

November 3, 2025 View Details