Workplace Experience Specialist - Taiwan

Who we are:

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves nearly 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Visit gomotive.com to learn more.

About the Job:
Motive is looking for an execution-driven Workplace Experience Specialist to support our team in Taipei, Taiwan. This role will report to the General Manager of Motive Taiwan Office. The Workplace Specialist will play a key role in creating an office environment that can inspire creativity and drive productivity for the business. You will be responsible for ensuring that the Motive Taiwan runs optimally, with an eye towards a great candidate and employee experience. The ideal candidate has experience managing a growing office, developing relationships with property management, and people engagement, and works well with facilities vendors.

Responsibilities:
- Create an exceptional experience for Motive employees and guests
- Run office operations including vendor management, facilities services, maintenance of office, mechanical systems, and furniture; janitorial service, and health and safety
- Work with the Taiwan leadership team to plan and coordinate office and company events, such as Xmas and Year-End parties, in the Taiwan office
- Follow the company processes and systems to ensure a seamless candidate and employee experience (lunch/snack, set up conference rooms, and new hire set up)
- Coordinate with the HR and recruiting team with the new hires' onboarding process.
- Determine improvements of the office under approved budget guidelines and the Taiwan leadership team’s approval.
- Responsible for managing the office seating and space arrangement.
- Ensure security systems and health & safety policies are up to par and communicate workplace safety to employees.
- Maintain Taiwan office casualty endorsement with the legal team.
- Select and supervise vendor relationships (catering, custodial, repairs, interior designer, constructor, outside maintenance and facilities contractors for mechanical, electrical, plumbing, HVAC systems, etc.
- Receive incoming(import) packages/mail and assist with outgoing(export) shipments and shipment tax.
- Work to support the engineering team for equipment purchase
- Send out office communication through Slack/email to keep the team up to date on new hires, birthdays, lunch menus, and general office announcements
- Responsible for the pantry operation including electronic equipment, ex refrigerator, coffee machine and microwave ..etc.
- Be flexible to support the Taiwan team when needed.

Qualifications:
Bachelor degree in business or engineering related major is preferred
3+ years of experience in facilities, hospitality, corporate services, or property management is plus
Proven record of success leading facilities and vendor services to achieve a premium guest experience
Strong project management skills with a track record of completing projects successfully
Customer-service orientation with the goal of creating a great employee experience and driving staff productivity
Proficient in both English and Chinese
A positive, Proactive, can-do, make-it-happen and flexible attitude
Broad understanding of various workplace maintenance functions and ability to communicate building issues of various types
Working experience in electronics consumer product field is preferred
Google Suite, Slack, and HappyFox, experience is a plus
Can support the flexible working hours to do the regular conference call with US team (once a week)

Position is located in Neihu, Taipei.

Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.

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The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.