Workplace Experience Specialist

About Zscaler

Zscaler accelerates digital transformation so our customers can be more agile, efficient, resilient, and secure. Our cloud native Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Here, impact in your role matters more than title and trust is built on results. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership and accountability.

We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges and want to make a positive difference on a global scale, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.

Our General and Administrative teams help to support and scale our great company. Whether striving to grow our workforce, nurture an amazing culture and work environment, support our financial and legal operations, or maintain our global infrastructure, the G&A team provides a strong foundation for growth. Put your passion, drive and expertise to work with the world's cloud security leader.

We're looking for an experienced Workplace Experience Specialist to join our Workplace Services team in Bangalore. Reporting to the Manager - Workplace Services, you'll be responsible for:

• Planning and managing end-to-end facilities operations, including soft services, maintenance activities, and transport operations, ensuring efficiency and no downtime

• Overseeing the food program (cafeteria operations, quality checks, and vendor audits) and supervising housekeeping, security, and support staff daily

• Managing building maintenance, MEP services (HVAC, UPS, Electrical, FAPA), and ensuring fire safety with quarterly drills and employee training

• Handling AMCs, vendor negotiations, contract renewals, performance reviews, and coordinating finance-related tasks like vendor payments

• Supporting companywide events, managing mailroom services, and procuring office supplies to ensure smooth workplace operations

What We’re Looking for (Minimum Qualifications)

• Must have 8 + years of relevant Work/Industry experience in Integrated Facilities Management at IT companies

• A bachelor’s degree in any specialization is required

• Proficiency in using tools such as transport applications (Move in Sync), procure-to-pay systems, CRM systems, reporting tools, desk-booking tools, and Microsoft Office suites.

What Will Make You Stand Out (Preferred Qualifications)

• FMP (Facility Management Professional) certification would be good

• Extensive experience in managing soft services and transportation

• Ability to manage the workplace operations independently for each shift

#LI-hybrid

#LI-KM8

At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

• Various health plans

• Time off plans for vacation and sick time

• Parental leave options

• Retirement options

• Education reimbursement

• In-office perks, and more!

Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.