Workplace Experience Lead

As our next Workplace Experience Lead, you’ll sit at the centre of how our people experience Checkatrade day-to-day - shaping an environment where teams feel energised, supported and set up to do their best work.

You’ll own how our offices feel, function and evolve, balancing seamless operations with initiatives that genuinely improve culture, connection and productivity. You’ll partner across the business to make sure our workplace isn’t just well-run, but something people actively enjoy being part of.

Forget long lists, here’s what you’ll actually spend your time on:

• Owning the day-to-day running of our London HQ and overseeing our Lakeside office, making sure everything just works without friction

• Creating an environment where people want to be - from the look and feel of the space to the little details that make a difference

• Planning and delivering internal events, socials and moments that bring people together and build culture

• Working with vendors (cleaning, catering, building management, security) to keep standards high and operations smooth

• Managing office logistics like seating, supplies, deliveries and general day-to-day needs across the business

• Leading on health & safety across both sites, making sure everything is compliant, safe and well managed

• Owning our fleet operations, making sure everything runs smoothly for employees using company cars

• Spotting opportunities to improve how we do things and actually implementing them - not just talking about them

It’s not about ticking every box. It’s about turning up curious, ready to crack on. You’ll do well here if you bring:

• Experience in Workplace Experience, Office Management or Facilities within a fast-paced or scaling environment

• Strong organisational skills and the ability to juggle multiple priorities without things slipping

• Confidence working across different teams and building relationships at all levels

• A proactive mindset - you spot problems early and fix them before they become issues

• A good understanding of health & safety requirements (IOSH/NEBOSH a bonus, not essential)

• A hands-on attitude - someone who’s happy getting stuck in as well as thinking about improvements

We believe great work deserves great rewards. Here’s just a taste:

• Competitive salary + annual bonus or commission (role dependent)

• Employee Share Program

• Health, well-being and learning support

• Gym membership, Smart Tech Scheme and Cycle Scheme

• Birthday/Special day leave

• Buy & sell holiday scheme

• 1 week’s paid charity leave and much more!

How we’ll get to know each other:

• Screening call with one of our Talent Acquisition Partners

• 1st Stage interview focused on your experience and how you operate day-to-day with our Senior Business Operations Manager

• Final interview exploring your approach to workplace experience, problem solving and stakeholder management with our Chief People Officer

If this sounds like the place where you can do your best work, we’d love to hear from you, even if you don’t tick every box

Want to join our Talent Community and be one of the first to know about our vacancies? Register your interest on our Registration Form

About us

We’re Checkatrade – the UK’s leading platform for finding a tradesperson. With more than 50,000 trades listed and over 6 million reviews, we help homeowners get jobs done right and help tradespeople grow their business.

We’re growing fast, with big plans to become the go-to brand for home improvements. If you care about great work, take pride in the details, and want to make an impact, you’ll fit right in.