Workplace Experience, Coordinator - London

The Role

Job Title: Workplace Experience Coordinator
Start Date: ASAP

AlphaSights is a global company, seeking an organised and enthusiastic Workplace Experience Coordinator to help us run things efficiently in our fast-growing office in central London. A successful candidate will embrace a 'whatever-it-takes' mantra to roll up their sleeves and achieve team goals.

If you are a proactive and detail-oriented individual with a passion for creating a seamless workplace experience, join AlphaSights in central London. Apply now and contribute to our dynamic and growing team.

Responsibilities

Front of House & Stakeholder Engagement

• Front of House and reception desk operational duties during core business hours.

• Provide exceptional hospitality service and professionalism to all stakeholders, employees and visitors.

• Maintain office efficiency by coordinating incoming calls, managing inbound and outbound mail, coordinating couriers and handling packages.

• Build and maintain strong working relationships across the organisation and with external partners, ensuring clear communication and a hospitality-first approach.

Event Management & Coordination

• Take full ownership of internal and external event planning, from concept through to execution, including office-wide celebrations, team socials, and our flagship annual events (Summer Firm Day and holiday parties such as Oktoberfest and Christmas).

• Manage end-to-end logistics: venue and supplier coordination, catering arrangements, set-up and take-down, on-the-day support, and post-event wrap-up.

• Arrange catering for meetings, events, and daily in-office needs, ensuring high standards of food and beverage presentation and service.

• Reconfigure office furniture and spaces for internal office events and meetings as required.

Facilities & Office Operations

• Conduct regular facility walk throughs, identifying deficiencies in furniture, equipment, or appliances to maintain a high-functioning and visually appealing workspace.

• Oversee third-party contractors for F&B, cleaning and maintenance, ensuring service levels meet expectations and proactively log and track jobs.

• Maintain a tidy, organised, and welcoming office environment, reflecting the company’s culture and standards.

Supplies & Procurement

• Procure and manage inventory of office and kitchen supplies, maintaining accurate par levels while being cost-conscious.

• Handle ordering, payments, and receipt of goods, ensuring timely availability of all necessary items.

• Oversee coffee machine maintenance and general kitchen upkeep to support a well-stocked and smoothly run office.

What We’re Looking For

• 0–1 years of experience in office management, administration, hospitality, events, or facilities coordination.

• A proactive, detail-oriented problem-solver who thrives in fast-paced environments and takes initiative.

• Strong interpersonal and communication skills, confident in dealing with a wide range of stakeholders and creating positive, professional workplace experiences.

• Demonstrated ability to juggle multiple priorities, work under pressure, and adapt to changing needs.

• Comfortable with ambiguity and capable of independently managing timelines and responsibilities.

• Strong written and verbal communication.

• Fluency in English is essential.

AlphaSights is an equal-opportunity employer.

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