Workplace Experience Coordinator

Jump Trading Group is committed to world class research. We empower exceptional talents in Mathematics, Physics, and Computer Science to seek scientific boundaries, push through them, and apply cutting edge research to global financial markets. Our culture is unique. Constant innovation requires fearlessness, creativity, intellectual honesty, and a relentless competitive streak. We believe in winning together and unlocking unique individual talent by incentivizing collaboration and mutual respect. At Jump, research outcomes drive more than superior risk adjusted returns. We design, develop, and deploy technologies that change our world, fund start-ups across industries, and partner with leading global research organizations and universities to solve problems.

People and culture are really important at Jump. Our Office Workplace Services team are key ambassadors and we’re looking to add to the team in our Hong Kong office! As an Office Workplace Coordinator you will be responsible for providing first class facilities and administration in partnership with the Global Workplace Services teams. This role suits a resourceful self-starter and team player who will thrive in a dynamic and fast-paced environment, working across our APAC offices.

What You'll Do:

• Assist in managing onsite vendors (food, beverage, engineers, cleaning staff), regularly review and negotiate agreements and oversee facility maintenance and day-to-day operations
• You will be responsible for reception and conference room coordination (screen incoming calls, greet guests, prepare conference rooms and help operate VC equipment)
• Collaborate with Tech Services team to plan out desk spaces, people moves and visitor facilitation.
• Collaborate with the Global Workplace Services team on travel, events, food & beverage offerings, swag ideas and global projects
• Partner with the wider People Operations team to identify opportunities to enhance & create a positive, productive environment which is aligned with our culture and values
• Collaborate with managers and teams on researching, planning and running in-office and off-site employee events and team bonding opportunities
• Provide light accounting support such as cross-checking team invoices, reconciling transactions on the company credit card and liaising with our Accounts Payable team on team invoices and annual team spend reporting
• Other duties as assigned or needed

Skills You’ll Need:

• A bachelor's degree in business management or related field (or equivalent experience and training)
• At least 3 years of previous administrative experience
• Strong customer service skills and a professional manner
• An ability to work independently and multi-task effectively
• A keen eye for detail, excellent prioritization, organisation and time management abilities
• Strong verbal and written communication skills
• Competency across Microsoft Office including Excel, Word, and PowerPoint
• To interact with external and internal individuals effectively, maintaining composure during stressful situations
• To be comfortable working onsite five days per week
• Reliable and predictable availability