Workplace Experience Coordinator (Facilities Coordinator)

We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.

Responsibilities::
Town Hall & Events Coordination:

• Administer quarterly Town Halls and monthly social events in partnership with the social committee, managing logistics, invitations, and post-event feedback. If there are big offsite meetings you will be their first point of contact!

Workplace Experience & Continuous Improvement:

• Own the day-to-day workplace experience for employees and guests by proactively identifying pain points, gathering feedback from new starters, leavers and office users, suggesting practical improvements to how the office operates.

• Use feedback to refine onboarding, office setup, events and daily experience over time.

Event Management:

• Own the facilitation of in office events & external events. HRBP team will approve and sign off on events to ensure global alignment and consistent employee experience.

Employee Lifecycle Management:

• Coordinate end-to-end onboarding (compliance checks, inductions, IT/equipment setup) and offboarding (resignation acknowledgments, equipment return, access revocation).

Office Operations:

• Oversee mail collection, office groceries, supplies procurement, budget tracking, and expense reporting.

• Coordinate visitor access, deliveries, and office moves in partnership with facility management (not owning hard FM works).

• Make sure the office is clean, tidy and organised each morning.

• Work closely with IT to ensure meeting rooms are set up each morning.

Vendor & Contractor Management:

• Serve as primary liaison for cleaners, tech support, building management, and merchandise providers.

• Verify invoices and forward to Finance, evaluate vendor performance and manage landlord and sublease tenant relations.

Record Keeping & Compliance:

• Maintain office licenses, legal certificates, and internal documentation.

• Archive forms and ensure emergency procedures are current.

Health & Safety:

• Work with our OHS consultant to enforce workplace health and safety policies, manage emergency drills and training, and leverage your First Aid certification.

Requirements::
• 2–5 years of experience in Workplace Experience, Office Management, HR Operations, or Event Coordination.

• Experience planning and delivering internal events (town halls, social events, offsites).

• Experience supporting onboarding and offboarding processes (documentation, inductions, IT coordination).

• Strong organizational and multitasking skills with attention to detail.

• Ability to manage day-to-day office operations (supplies, meeting rooms, cleanliness, logistics).

• Experience working with vendors, facilities, and external partners.

• Strong stakeholder management and communication skills (HR, IT, Finance, employees, vendors).

• Ability to collect feedback and implement continuous improvements to workplace experience.

• Experience with budget tracking, procurement, and expense reporting.

• Basic knowledge of workplace compliance, record keeping, and health & safety practices.

• Proactive, problem-solving mindset with a strong service-oriented approach.

• Business level proficiency in English or above (equivalent to B2 or above in CEFR).

What you will get in return:

• Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
• Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid
• Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
• Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
• Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
• Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
• Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.

Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.