Workplace Experience Coordinator

About the Team

The Office Management team plays a central role in keeping our Berlin office running smoothly while fostering a collaborative and welcoming environment. You’ll work closely with other Workplace Experience Coordinators and our Head of Workplace, ensuring the space is functional, safe, and inspiring for everyone.

What you’ll do

• Contribute to the daily running of the Berlin office and ensure workflows run smoothly

• Nurture a welcoming environment by staffing the reception desk, maintaining lunch supplies, toiletries, drinks, and cleaning supplies

• Manage relationships with local vendors and service providers

• Drive initiatives that improve office life, culture, and well-being

• Organise events such as team celebrations, office traditions, and offsites, in consultation with other managers

• Support onboarding for new joiners and be a friendly first point of contact

• Help maintain safety procedures, access systems, and compliance standards

• Manage budgets and track expenses to ensure efficient use of resources and transparency in reporting

• Collaborate closely with other SumUp offices across Europe to maintain our shared values and uphold consistent standards

You’ll be great for this role if

• You speak excellent English and German.

• You have experience in office management, events, hospitality, or similar service roles.

• You are highly organised, detail-oriented, and enjoy juggling different tasks.

• You bring a proactive, can-do attitude and like solving problems on the spot.

• You’re service-minded, resilient, and thrive in a collaborative environment.

• You have an understanding of team dynamics and how to foster pro-social behaviors

• Proven ability to communicate effectively with people at all levels, while handling sensitive situations with tact, empathy, and clear communication.

Why you should join SumUp

🌎 Opportunity to work with SumUppers globally on large-scale fintech products used by millions of businesses worldwide, from our Berlin office. This involves an office-first setup

🌈 Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced

📚 A dedicated annual L&D budget of €2000 for attending conferences and/or advancing your career through further education

💶 A corporate pension scheme where we match up to 20% of your contributions

🏖️ Generous time off: enjoy 28 days of paid leave plus public holidays and special leave days

🚵🏾‍♂️ Numerous other benefits such as Urban Sports Club subsidy, Kita placement assistance, subsidised office lunches

🌴 Break4me: 1-month sabbatical after 3 years of service

🔗 Referral Bonus: earn additional rewards by referring talented individuals to join the SumUp team

About SumUp

We believe in the everyday hero.

Small business owners are at the heart of all we do, so we create powerful, easy-to-use financial solutions to help them run their businesses. With a founder’s mentality and a 'team-first’ attitude, our diverse teams across Europe, South America, Australia and the United States work together to ensure that the small business owners we partner with can be successful doing what they love.

SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.

SumUp will not accept unsolicited resumes from any source other than directly from a candidate.

Job Application Tip

We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.