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Workplace Experience Associate

Websummit

Lisbon permanent

Posted: April 7, 2026

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Quick Summary

The Workplace Experience Associate role at Web Summit involves providing exceptional customer service, managing interactions with clients, and contributing to the success of the company.

Job Description

About us:

How did Web Summit become, in the words of Forbes, “the best tech conference on the planet”? Meaningful connections. Our tech events are unmissable because we make it easier for the right people to meet and connect. Everyone at Web Summit works towards this goal.

And we’re just getting started.

We’re always looking to build on the impact we have already made at Web Summit. In the coming years we’ll take Web Summit to new markets, promoting global connectivity, highlighting important issues and connecting global leaders – all while making a positive impact on the environment and communities we encounter.

To build a better company, we have to better ourselves. We do that by finding the most ambitious people to work with us.

About the team

At Web Summit, our people are at the centre of everything we do. So it makes sense that our People Operations team (HR, Internal Comms, Recruitment, Environment & L&D) are focused on supporting them by championing a diverse culture, nurturing learning and development, and finding the brightest minds to join us from around the world!

We attract world-class talent; develop and execute numerous projects to improve processes like onboarding, learning, and development; provide strong administrative support to the rest of the business; and just add fun to our working lives!

We’re looking for a Workplace Experience Associate to join the People Operations team at Web Summit.


What you’ll achieve at Web Summit:

Overseeing our office operations at Unicorn Factory, Beato.


Managing the preexisting supplier relationships as well as improving our current operations model.


Managing vendors, including ordering, budget management, and quarterly reports.


Ensuring we are adhering to and being compliant with health & safety and fire safety standards.


You will be the first point of contact for staff, both physically and virtually, for their working-from-home office requirements.


You will manage the workplaceexperience@ email account and respond to inbound queries.


Engaging with IT & HR on employee needs and working environments


Following up with the teams in all locations to further improve our office environment and team-related activities, including assisting with the project management of new spaces, events and socials.


Delivering on weekly lunches and get-togethers, supporting the teams onsite with any events or operational needs


Skills and abilities we’re looking for:

Previous experience in event planning or project management


Bachelor’s degree or more

• Fluent in spoken and written english with an added advantage if you have another language


Can demonstrate an ability to communicate, present and influence credibly and effectively


Strong administrative skills and an ability to meet deadlines


Proficiency in G Suite is essential


Ability to work on your own initiative and accomplish tasks as part of a team


Available to work from the office in Unicor Factory, Beato, during business hours, 5 days per week


Benefits and perks:

- Subsidised healthcare, dental, employee assistance programme (EAP) and more.
- Pension contribution up to 6%(Irish based only)
- A dedicated in-house L&D department, with access to workshops, online learning and resources to help you excel in your career development.
- Company laptop, generous annual leave and flexible working arrangements.
- Our very own Tramway Team, which drives community and morale-boosting events for employees to participate in.
- Annual company get-togethers, charity days, and monthly wellbeing talks.
- Wellness subsidy issued to all employees of €1000 per year

At Web Summit, we embrace diversity and inclusion. We want talent from all walks of life to help us on our journey to digitise the conference sector. Hiring decisions are made purely on experience, skills and the needs of the business.

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