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Workplace Coordinator

Theiconic

Yennora (Fulfilment Centre/SWS Hub) permanent

Posted: December 7, 2025

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Job Description

Workplace Coordinator

At THE ICONIC, we issue the call to live your way, to liberate yourself from meaningless constraints. It’s time to reach for a better tomorrow, to spend less time searching and more time finding. We are inclusive and inspiring and – as your go-to destination for fashion, sport, beauty and more – we exist to liberate our customers through choice.

About the Role..

As our Workplace Coordinator, you will be at the heart of our office operations – the friendly face that welcomes guests, the go-to person for employees, and the organiser who keeps our space safe, well-stocked and running efficiently.

What’s involved…

Workplace & Placemaking

• Welcome and assist employees and visitors, managing enquiries professionally

• Act as the central point of contact for workplace queries across the business

• Conduct regular audits to ensure safety, cleanliness and sustainability standards

• Manage mail, couriers and deliveries

Administration

• Monitor and order office, kitchen, warehouse and uniform supplies

• Raise and process POs and invoices for Facilities, Security & Workplace and support Operations

• Support employee onboarding/offboarding through equipment coordination

• Enter data for invoicing and key sustainability metrics

Employee Engagement & Events

• Plan and deliver employee engagement activities and calendar events

• Coordinate staff Sample Sales and related communications

• Liaise with Internal Communications, DIB, Sustainability, IT, Security and Finance on events and initiatives

• Coordinate catering vendors and event bookings

About you…

• Experienced in workplace, customer service or office management roles, ideally with exposure to facilities and health & safety management

• Highly detail-oriented with a strong commitment to excellent customer service

• An excellent communicator, both verbally and in writing

• Flexible and willing to travel between sites as required

• Positive, motivated and proactive – able to handle ad hoc, sometimes urgent duties with composure

• Committed to maintaining a safe and healthy environment for employees and visitors

Why you'll love THE ICONIC..

From our ways of working to our growth mindset and sustainable approach, we each add unique value and have an incredible amount of fun doing it! People are our greatest asset and our ICONITE experience is designed to empower you to do your best work. Here’s what to expect when you join THE ICONIC:

• The learning collective. Get your knowledge fix with our learning days

• Parents at THE ICONIC. Access to our parental leave program and an extra day off for your kids' first day of school every year

• Birthday leave. Enjoy a paid day off for your birthday and an ICONIC voucher to treat yourself

• Curate your style. No matter what your style is, we have got you covered with our Amazing staff discount and our famous sample sales

• People & Planet Positive: From our ethical sourcing and sustainability strategies to our community engagement and diversity, our responsibility is multifaceted, and each of these facets are equally important.

• Wellbeing. Access to our discounted gym memberships and wellbeing programs

• People first. Access our Employee Assistance Program for you and your family.

• Volunteer days. Work as a Charity Partner with Thread Together for society and environmental change.

• Refer a friend. Enjoy a referral reward for successfully referring someone to THE ICONIC.

At THE ICONIC, diversity, inclusion, and belonging are integral to our culture, fostering an environment of respect and dignity. We aim to empower self-expression and ensure our workforce reflects our diverse communities. By embracing diverse perspectives and experiences, we strive to create a genuine sense of belonging for our employees, customers, and partners, promoting equal opportunities and a better shopping experience for all

Additional Information

We are committed to providing reasonable arrangements to all individuals participating in our application and interview process, and while performing job functions. If you require any accommodations or adjustments prior to the submission of your application or throughout your interview process, please contact our Talent Acquisition team directly: [email protected]

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