Working Student Workplace Experience

About commercetools

Real innovation starts with a strong foundation, and at commercetools, that comes from the perfect balance of our product and our people.

Behind every leap forward is a collective of builders, explorers, doers, makers, and problem-solvers.The kind of people who not only pioneered a more flexible approach to commerce architecture but also shaped the culture of experimentation that approach unlocked. Together they are the engine of commerce innovation today.

At commercetools, we power the next era of commerce for our customers. Whether it’s AI-driven solutions that help enterprises make smarter business decisions, bridging digital and physical shopping experiences, or enabling entirely new ways for industries to connect with their customers, we help the world’s most ambitious companies experiment, scale, and grow without limits.

Here the best idea wins, not the loudest voice. You will have the tools, trust, and space to not only build the future of commerce, but to build your own.

Your Impact

As a working student you will support the Workplace Experience team in ensuring a positive and well-organized workplace experience in the Berlin office, while assisting with selected global workplace initiatives.

The role provides hands-on operational support for daily office needs and helps create a welcoming, safe, and productive environment for employees.

Please note for this role, the successful candidate will be required to be onsite at our Berlin office Tuesday, Wednesday & Thursday.

You will:

• Implement global workplace experience standards and programs in the Berlin office, under guidance from the Lead.

• Assist with day-to-day office operations, including facilities coordination and support with vendors (cleaning, security, catering, maintenance).

• Help with administrative tasks related to workplace tools and services, such as travel coordination or external vendors.

• Support the upkeep of the office environment to ensure it is welcoming, functional, and aligned with workplace guidelines.

• Act as a first point of contact for basic workplace-related questions from employees and escalates topics when needed.

• Assist in organizing local events, employee engagement activities, and internal meetings.

• Help manage office supplies, equipment, and inventory.

• Support onboarding and offboarding activities from a workplace perspective.

• Assist with health and safety documentation and compliance tasks, under supervision.

• Share observations and feedback with the Lead regarding employee experience and office operations.

What you need to succeed:

• Enrolled as a student (working student status required).

• Fluent in German - Native speaker / German language certificate: C1

• Fliuent in English - Native speaker / English language certificate: C1

• Initial experience or strong interest in workplace experience, office management, hospitality, or people-focused services.

• A proactive, hands-on, and service-oriented mindset.

• Good communication skills and a friendly, professional approach when interacting with employees and vendors.

• Ability to stay organized, manage multiple tasks, and work independently with guidance.

• Interest in creating a positive, inclusive, and engaging workplace environment.

Nice to have:

• Some experience working in a fast-paced environment, e.g., a startup, student project, or part-time job.

• Basic familiarity with workplace programs, employee engagement, or hospitality services.

• Interest in supporting daily office operations and working in a hybrid work environment.

• Enthusiasm for helping build community, organizing events, and supporting employee well-being initiatives.

• Strong communication and teamwork skills

Our Benefits

Because work and life are connected, our benefits are too. We’ve designed them to give you the security, flexibility, and opportunities you need to focus on what matters most.

For more information on our benefits, visit this page.

Come as you are. Build with us.

Your unique perspective is essential to our success. We are committed to building a team that reflects the world around us because we know it’s the only way to build the future. We celebrate our differences and have created a hiring process that’s fair, inclusive, and designed to let your talent shine.

We proudly welcome applicants of every race, color, religion, gender identity, sexual orientation, age, and any other part of your identity that makes you who you are. As an equal opportunity employer, we believe that our strength lies in our diversity, and we invite you to be a part of our global community.

For more information on our diversity, equity, inclusion, and belonging practices, visit this page.