Working Student Operational Excellence, Marketplace (m/f/d)
Redcare-Pharmacy
Posted: March 12, 2026
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Quick Summary
We are seeking a highly motivated and detail-oriented individual to join our team as a Marketplace Representative. As a key member of our team, you will be responsible for providing excellent customer service, resolving customer inquiries, and ensuring operational excellence in our e-commerce environment.
Required Skills
Job Description
About Redcare Pharmacy
As Europe’s No.1 e-pharmacy Redcare Pharmacy is powered by passionate teams and cutting-edge innovation. We strive to create a healthy collaborative work environment where every employee feels valued and inspired to contribute to our vision “Until every human has their health”. If you’re seeking a career that offers purpose and aligns with your values join us and start your #Redcareer today.
About the role:
Join our Marketplace team at the heart of a fast-growing, international e-commerce environment and actively shape how operational excellence drives marketplace performance. This role gives you direct exposure to KPI governance, process optimization and cross-functional collaboration, allowing you to create real impact while developing your analytical and project management skills from day one.
You will work closely with experienced stakeholders across departments and take ownership of structured mini-projects that improve transparency, efficiency and scalability in our marketplace operations.
About your tasks:
• Take ownership in collecting, structuring and documenting existing processes and KPI logics, creating clarity and transparency across the marketplace setup
• Support the continuous improvement of our performance review framework and dashboards, helping translate data into meaningful operational insights
• Create and maintain Jira tickets, SOPs and structured documentation, ensuring knowledge is accessible and scalable
• Prepare Miro boards, workshops and decision-making decks, while capturing structured meeting notes and tracking action items
• Drive your own mini operational excellence projects, contributing directly to process optimization and performance improvements
 
About you:
• You are currently enrolled at university and will remain enrolled for at least one more year
• You have a strong interest in e-commerce, marketplaces and digital business models
• You bring strong analytical skills and data literacy, and feel comfortable working with KPIs and structured documentation
• You are highly detail-oriented and structured, enjoy working in fast-paced environments and communicate fluently in English (German is a plus)
About your benefits:
In order to provide you with the best possible support for your individual needs - whether it‘s living a healthy life, having enough time for your family, or developing your skills - we offer a wide range of different, site-specific benefits:
• Welcome days: We want you to feel at home with us from the very first day. Therefore, we welcome you with our comprehensive onboarding program.
• Work from Home: If your job does not require you to be present in the office, we can arrange the place you work from individually - even for up to 20 days a year anywhere in the EU.
• Mental Health: Get quick and professional help from psychologists of nilo if you feel overwhelmed in private or professional life. Anonymous and free of charge.
• Personal development: Grow! We support and encourage your individual development through various in- and external trainings.
• Employee discount: You get a 10 % employee discount on all over the counter, beauty and personal care products in our online store & 20 % discount on nu3.