Workforce Development Senior Manager

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Job Category

Marketing & Communications

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About the Role
We're seeking an entrepreneurial and strategic Senior Manager to establish and lead Salesforce's workforce development and educational ecosystem in Mexico. This is a unique opportunity to build something from scratch; developing partnerships, programs, and community initiatives that will prepare the next generation of Salesforce talent across LATAM while working cross-functionally with the Trailblazer Relations team and Technical Audience Relations organization.

Key Responsibilities

* Build & Scale Mexico Ecosystem (Ground-Up Development) Establish and execute strategy for workforce development initiatives in Mexico, creating the foundation for long-term growth
* Develop comprehensive higher education partnerships with universities and technical institutions
* Create and manage workforce development partnerships with government agencies, NGOs, and workforce boards
* Design and implement job readiness programs that prepare diverse talent for Salesforce careers
* Launch and scale Salesforce Fundamentals programs across Mexico

Cross-Organizational Collaboration

* Partner closely with the Trailblazer Relations team to align community growth and program development
* Collaborate with @Christophe Coenraets's Technical Audience Relations organization to ensure cohesive strategy across technical community initiatives
* Drive cross-org partnerships and initiatives that amplify impact across the broader Salesforce ecosystem

Community Growth & Engagement

* Grow and activate the Trailblazer Community in Mexico, creating pathways for engagement and skill development
* Develop community-led programs that support learning, certification, and career advancement
* Foster inclusive community experiences that reflect Mexico's diverse talent landscape

Strategic Partnerships & Stakeholder Management

* Identify, cultivate, and manage strategic partnerships with educational institutions, government entities, and workforce development organizations
* Represent Salesforce at key events, conferences, and forums across Mexico and LATAM
* Build relationships with key stakeholders to create sustainable, scalable programs

Program Management & Impact Measurement

* Define success metrics and track program impact across all initiatives
* Manage program budgets and timelines effectively
* Report on progress, insights, and opportunities to leadership

Qualifications

* Required:
    * 7+ years of experience in workforce development, education partnerships, community building, or related field
    * Proven track record of building programs or initiatives from the ground up
    * Deep understanding of Mexico's education and workforce development landscape
    * Experience working cross-functionally across multiple teams and organizations
    * Strong relationship-building and stakeholder management skills
    * Bilingual fluency in Spanish and English (written and verbal)
    * Ability to travel within Mexico and occasionally to other LATAM countries and the US

Preferred:

    * Experience with Salesforce ecosystem, technology education, or technical community building
    * Existing network within Mexico's education, government, or nonprofit sectors
    * Experience with job readiness and skills-based training programs
    * Understanding of community engagement strategies and grassroots activation

What Makes This Role Unique
This is an opportunity to be a true pioneer; building Salesforce's workforce development presence in Mexico with the autonomy to define strategy, create partnerships, and develop programs that will impact thousands of lives. You'll work at the intersection of education, community, and technology, collaborating with passionate teams across Salesforce to create pathways to opportunity.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.