Workflow BA

Confidential

London, Greater London, United Kingdom permanent

Posted: February 18, 2026

Required Skills

Job Description

Role Overview:

We are seeking a Workflow Specialist to support a major client project, focused on designing, building, and enhancing workflow solutions using low‑code/no‑code platforms. The role involves developing end‑to‑end workflows, configuring forms and front‑end components, and implementing robust role‑based access controls (RBAC). The ideal candidate has strong problem‑solving skills and hands‑on experience in workflow automation, user experience, and secure solution configuration.

Key Responsibilities:

Workflow Design & Development

• Design and build workflows using low‑code/no‑code platforms and automation tools.

• Translate business processes into structured, optimised, and scalable workflow solutions.

• Configure workflow logic, rules, triggers, approvals, notifications, and integrations.

• Support iterative development, testing, and refinement based on stakeholder feedback.

Forms & Front‑End Configuration

• Create user‑facing forms and UI components that are intuitive, accessible, and aligned with business needs.

• Implement validation rules, conditional logic, and dynamic field behaviour.

• Ensure consistency in layout, branding, and user experience across workflow interfaces.

Role‑Based Access Control (RBAC) & Security

• Define, configure, and maintain RBAC frameworks for workflow applications.

• Ensure access aligns with least‑privilege principles and compliance requirements.

• Maintain auditability of permissions, changes, and user interactions.

• Collaborate with security and governance teams to ensure adherence to standards.

Collaboration & Delivery

• Work with stakeholders to gather requirements, map processes, and validate workflow designs.

• Facilitate workshops, demos, and walkthroughs.

• Produce configuration details, design packs, and operational documentation.

• Support UAT, troubleshoot defects, and hand over to BAU teams.

Quality & Continuous Improvement

• Ensure workflows and forms are reliable, resilient, and easy to maintain.

• Identify opportunities to automate manual processes and improve operational efficiency.

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