Windows System Administrator

KrgTechnologyInc

Cincinnati, OH, United States permanent

Posted: June 26, 2017

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Quick Summary

Senior-level troubleshooting and root cause analysis for complex IT issues.

Required Skills

Windows Active Directory Microsoft Clustering Hardware Client Support Advanced Server Support

Job Description

KRG has been consistently recognized and appreciated by renowned multibillion dollar clients for being their trusted staffing partners for more than a decade. . If interested, please check out the job description here below and share your updated resume. For further queries please call or share a good time to connect.

L3 – The L3 Role involves senior level troubleshooting / Root Cause Analysis (RCA) for areas including, but not limited to:

· Active Directory (AD) related issues – DNS zone issues; Sites/Subnets review; Verify if AD issue is within scope identified by IT Risk team. If not, refer issue to IT Risk AD workgroup.

· Microsoft (MS) Clustering issues – Verify issue is not due to non-Cluster aware software installations; troubleshoot heartbeat, quorum, cluster services, cluster resource issues. Engage, and work with, MS when needed.

· Hardware – Take over for L2 team for out of warranty servers where site involvement is needed to engage OEM or 3rd party hardware support team. Own/manage/track to repair.

· Advanced server support – Own server issues outside of, or unresolvable by, L2 team skill sets

· Client support – Provide recommendations for configuration or other improvements to the environment

All your information will be kept confidential according to EEO guidelines.

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