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Welcomer

AccorHotel

Jakarta, Jakarta, Indonesia permanent

Posted: February 5, 2026

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Quick Summary

We are seeking a Welcomer to join our team at Pullman Jakarta Central Park, where you will be responsible for welcoming guests and providing exceptional service in a 5-star hotel setting.

Job Description

Pullman Jakarta Central Park is a 5 star hotel located in Podomoro City in West Jakarta adjacent to Central Park Mall, an international award winning shopping icon in Asia.

With 317 beautiful guestrooms & Suites, featuring an Executive Club Lounge, Collage All Day Dining serving International Cuisines, the cozy BUNK Lobby Lounge, 9 meeting & conference venues hosting up to 5.000 delegates, and the relaxing Fit & Spa, the hotel is ideal for business & leisure travelers with its pop-art interior design.

This position represents the first point of contact with guests and handles all stages of a guest’s stay. Behaves and acts in an exemplary fashion, embodying the brand mindset. Responsible for the Pullman promise of proximity and sociability. Welcomes, provides updates and information for guests and visitors. Recommends the hotel's range of services on offer. Together with the Assistant Front Office Manager, is jointly responsible for welcoming and taking care of guests and contributes to guest satisfaction at all times by providing high quality services throughout their stay. 

•Minimum 1-2 years previous experience within similar role as welcomer.

•Good communications skills, both written and verbal in Bahasa Indonesia and English.

•Good knowledge of Front Office operation.

•Working experience in 5* hotel operation is highly regarded.

•Employee benefit card offering discounted rates at Accor hotels worldwide.

•Develop your talent through Accor’s learning programs.

•Opportunity to grow within your property and across the world!

•Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

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