Welcome Host

WSHGroup

London, England, United Kingdom permanent

Posted: February 25, 2026

Quick Summary

Exceptional Welcome Hosts are needed to join our team, providing top-notch customer service to our clients and team. Key responsibilities include interacting with clients, responding to inquiries, and ensuring seamless service delivery. The ideal candidate will be highly organized, proactive, and passionate about delivering exceptional customer experiences.

Required Skills

Job Description

Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!

Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.

Our client, a world-renowned law firm based near Moorgate Station, is preparing to open the doors to a brand-new workplace — and we’re looking for exceptional Welcome Hosts to help bring this space to life.

As a Welcome Host, you’ll be the first point of contact for everyone entering the building, from colleagues to clients and guests. You’ll set the tone for the day with a friendly welcome, a proactive attitude, and a genuine passion for creating meaningful connections.

This role calls for someone who is constantly on the move, ready to help wherever needed, while maintaining a calm and approachable presence.

You’ll play a key part in shaping the welcome experience, helping to build a culture that’s inclusive, energising, and inspiring. If you thrive in fast-paced environments, love interacting with people, and want to be part of something transformative, we’d love to hear from you.

Hours: 40 hours per week, with shifts between 7am-10pm. Monday-Friday.

Salary: £33,280

This is a physically active role, and you’ll be on your feet for most of the working day. This role would be great for someone who has Doorman or Concierge experience.

We’re looking for personable and presentable people, with a strong customer-first mindset. You’ll excel at managing your own time, prioritising tasks, and handling queries with professionalism and empathy. 

While experience in a law firm is a bonus, it’s not essential — what matters most is your ability to connect with people and deliver a consistently high standard of service.

What's in it for you?

• Excellent holiday allowance
• Pension contributions,
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• Thank you voucher scheme.
• 24-hour personal helpline for employees, providing counselling & information services.
• Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
• Our Training Academy provides excellent training and development opportunities for our people.

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