Website Recovery & Support Specialist

Genius Agency AI

Philippines Remote permanent

Posted: December 1, 2025

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Quick Summary

Hands-on professional with expertise in website recovery and support to diagnose and resolve issues, implement fixes, and ensure stable website operations.

Required Skills

Ongoing Client Support Diagnostics Resolution AIDS Prevention Technical Skills Communication WordPress Wix

Job Description

Global Pacific Support is partnering with one of our clients to engage a qualified Website Support Specialist to address website downtime and functionality issues. The role requires a hands-on professional capable of quickly diagnosing problems and restoring stable website operations.

Key Responsibilities

• Diagnose and resolve website downtime and performance issues
• Restore and ensure full website functionality
• Identify root causes and recommend long-term preventive solutions
• Implement fixes efficiently while maintaining best practices

Requirements:
Qualifications

• Proven experience in website support, maintenance, and recovery
• Strong understanding of web hosting environments and common website issues
• Ability to work independently and meet established timelines
• Excellent technical and communication skills

Desirable Experience

• Hands-on experience with WordPress
• Familiarity with Wix website platforms
• Experience with server management and hosting providers
• Ability to start immediately is an advantage

Benefits:
Application Process

Applicants should submit:

• An updated resume
• A 1-minute introduction video

Please send your application to:
[email protected]
Subject line format: Website Recovery & Support Specialist - [Your Name]

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