Web Services Support Engineer
KGTiger2
Posted: October 6, 2015
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Quick Summary
A Web Services Support Engineer is responsible for providing technical support to clients, ensuring timely resolution of issues and maintaining high-quality service delivery.
Required Skills
Job Description
ABOUT THE COMPANY:
A global leader in enterprise technical support. The company’s talented team delivers a unique mix of engineers, analytics, and technology solutions. 9 out of the top 10 Fortune 500 technology companies trust them with their most important assets: their customers and product support.
ABOUT KGTiger:
A professional services consulting firm hired to directly source prospective candidates. The company’s strategy of maintaining long-term relationships has created a success paradigm that nets great benefits for candidates and clients. Your confidentiality is totally respected. Resumes and other employment-related information are not shared with the client until we have secured your permission. Likewise, we may be asked to maintain client confidentiality.
• Help manage the ever-growing information needs our clients
• Serve as an advanced technical resource that can act as an advocate for our customers
• Communicate with business clients via telephone and written correspondence regarding technical questions and issues related to Web Services
• Provide the highest level of support for technical issues involving .NET Enterprise Services (Serviced Components), System Transactions, ASP.NET Web Services applications, UDDI applications
• Web Services Enhancements (WSE), DTC, IActiveScript, XML Serialization, WCF (Windows Communication Foundation), WIF (Windows Identity Foundation), and Windows Workflow Foundation, .COM/DCOM/OLE/COM+/COM Interop and .NET remoting issues
• Provide clients with a high level of support for any .NET class within System.Runtime.Remoting or an Interface or API listed in MSDN under Platform SDK\Component Services\COM
• Debugging and experience with a wide array of the following technologies: : Windows Communication Foundation (WCF), Web Services, Windows Workflow Foundation, Windows Identity Foundation, .Net Framework, Windows Server AppFabric Cache and/or Hosting, Component Object Module (COM), Distributed Component Object Module (DCOM), COM+, OLE, Distributed Transaction Coordinator (DTC), .NET Remoting
• Read and write C + +, C#, Visual Basic, HTML, and JavaScript code
• Knowledge of some or all of these technologies: XML, HTML, SOAP, HTTP, Windows Security, SQL, Designing & programming Web Services, Web Service security [Kerberos, Certificates etc.]
• Collecting dumps and iDNA traces
• WinDbg (Preferred)
• Visual Studio or TFS preferred
Contact: lance.martin at kggroup.com
Phone: 888-738-5815 x 1371