Weatherization Specialist

General Responsibilities:

Assist the Weatherization Admin Manager and Weatherization Coordinator with overall organization and functioning of Weatherization including answering phones, file processing, data entry, client education and maintaining calendars.

Protect the privacy of customers/families and hold in confidence all information obtained in the course of service.

Specific Duties:

Complete all required program documentation, reports, and record-keeping accurately and in a timely manner using approved systems and procedures.

Create, compile, balance, enter, and prepare program documents

Assist with contractor recruitment efforts and support contractor onboarding and participation within the Weatherization Program.

Entering and maintaining customer data.

Create pre-inspection, energy auditor, and quality control inspection packets.

Create and compile contractor job files.

Ability to handle telephone calls and relate to customers effectively and pleasantly.

Participate in personal and professional development activities to include staff meetings, conferences, and training opportunities.

Schedule client appointments.

Perform other duties as assigned.

Education and Experience Qualifications:

Must possess a minimum of a high school diploma, preference given for two years college education.

One-year previous experience with office work.

Additional Requirements:

Must have proficient computer skills (Word, Excel, Outlook, Internet).

The ability to prioritize your workload with the ability to multitask.

Must be self-directed and able complete assigned tasks and be willing to accept new challenges daily.

Ability to communicates with staff, customers and contractors effectively and pleasantly

Organizational skills and the ability to type with average speed and accuracy.

Must have reliable transportation, valid driver’s license, provide proof of insurance, pass State Police criminal clearance check and MMCAA’s “Insurance Carriers” driving record review.

Successfully complete a Criminal History check