We are Hiring Immediately for Inbound Technical Support Process For US Shift

AdeebaEServicesPvtLtd

Kolkata, WB, India permanent

Posted: January 18, 2017

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Quick Summary

We are hiring for Inbound Technical Support Process For US Shift. The role involves analyzing customer issues, selling relevant plans and software, and taking payments.

Required Skills

Customer Service Technical Support Problem Analysis Sales Pitch English Fluency Night Shift Salary Benefits

Job Description

Adeeba e-Services is a leading International BPO running Inbound tech and website process. We provide technical help to our US and Canadian customers 24x7 with our best technicians.

We are hiring immediately for Inbound Technical Support Process For US Shift.

Join US with Huge Hike +Incentive

Job Role: Attaining Inbound calls from customers regarding printers,routers,e mails etc.. Analyzing the issues correctly and selling the relevant plans and software..

Candidates profile;
Must have dialled in Outbound Tech process for more than 6 months.
Must be able to close calls and take payments from the customers.

Must be confident in pitching about the service plans to the customers.

Must be very fluent in English.

Must be Comfortable for Night shift.

Benefits and facilities:
Fixed Salary on 1st of every month In Salary Account+Huge Incentives.
24 leaves in a year+comp offs+b'day leaves
Daily/Monthly Incentives
Spot Incentives
No Extension of Shift Timings

Medical benefits

Salary: Not a bar for a right candidate.

Working Days:6 days

Contact: Rima (HR) 7686839463 Or Priyanka (HR) @ 9804149788

All your information will be kept confidential according to EEO guidelines.

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