Warranty Clerk

Toyota of Downtown Chicago, a prestigious member of the Murgado Automotive Group, is seeking an experienced and detail-oriented Warranty Administrator to join our growing team. If you are organized, thrive in a fast-paced environment, and want to be part of a luxury brand that values precision and excellence, this is the opportunity for you!

What We Offer:
Competitive Compensation package
Health, Dental, and Vision Insurance
401(k) with Company Match
Paid time off (PTO) and holidays
Employee Discounts on vehicle purchases, parts, and service
Opportunities for professional development and career growth
Work in a state-of-the-art facility with a team of passionate professionals

Key Responsibilities:
Process and submit warranty claims efficiently and accurately, ensuring compliance with manufacturer policies
Verify all necessary documentation, including repair orders, parts, and labor for warranty claims
Monitor and track warranty parts returns, following up with the appropriate departments as needed
Reconcile warranty receivables and ensure prompt collection from manufacturers
Handle rejected or denied claims, investigating and resolving issues where applicable
Work closely with the service and parts department to ensure warranty guidelines are met
Maintain knowledge of current warranty policies, guidelines, and procedures
Communicate effectively with manufacturers, service technicians, and customers regarding warranty claim status

Qualifications:
Previous experience as a warranty administrator or in a similar role (automotive industry experience preferred)
Strong understanding of warranty guidelines and manufacturer claim procedures
Excellent organizational skills with attention to detail
Ability to work independently and handle multiple tasks simultaneously
Proficiency with dealership management systems (experience with Tekion a plus)
Strong communication and customer service skills
A positive, team-oriented attitude

Why Work with Murgado Automotive Group?
At Murgado Automotive Group, we pride ourselves on being leaders in the automotive industry. With over 40 years of experience, we are dedicated to fostering a collaborative work environment where our employees can grow and succeed. As a Warranty Administrator at Toyota of Downtown Chicago, you will be part of a dynamic, supportive team with endless opportunities for career advancement.

Apply Today!
If you’re ready to join a high-performing team and work with one of the world’s most prestigious automotive brands, we want to hear from you! Apply today to become a Warranty Administrator at Toyota of Downtown Chicago.

Murgado Automotive Group is an equal opportunity employer. Murgado Automotive Group does not discriminate in employment on account of race/ethnicity, color, religion, national origin, gender, sexual orientation/transgender status, age disability, martial/parental status, citizenship status, military status, political affiliation and/or beliefs, pregnancy, order of protection status or other non-merit status.

We are an employer who participates in the E-verify program with the Department of Homeland and Security.