Warehouse Management System (WMS) / Manhattan Workflow

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! 

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs.  We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve.   We are EVERSANA.  

 

THE POSITION:

We’re seeking a hands-on WMS Workflow Developer to design, configure, and optimize warehouse workflows in Datex WMS with a focus on 3PL operations and pharmaceutical distribution. You will own process design, configuration changes, integrations, and production support—ensuring compliant, efficient, and scalable operations across multiclient environments. You’ll partner with Operations, Quality/Compliance, Customer Solutions, and IT to implement compliant workflows (e.g., FEFO, lot/batch control, quarantine/QA holds, cold chain/temperature-controlled handling) aligned to DSCSA, cGMP/GDP, and 21 CFR Part 11.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Our employees are tasked with delivering excellent business results through the efforts of their teams.  These results are achieved by:

Workflow Design & Configuration (Datex WMS)

• Design, build, test, and deploy Datex WMS workflows (receiving, putaway, replenishment, picking, packing, shipping, cycle counting, returns/Reverse Logistics, VAS/kitting).
• Configure FEFO/expiry, lot/batch, serial/UDI, status management (quarantine/QA hold/release), and temperature-controlled processes.
• Implement 3PL billing triggers (storage, inbound/outbound handling, accessorials, VAS).
• Create and maintain RF and desktop workflows; optimize task interleaving, wave planning, and slotting rules.

Regulatory & Quality

• Ensure workflows support cGMP/GDP, DSCSA traceability, 21 CFR Part 11 (audit trails, e-signatures), recall readiness, and CAPA/change-control.
• Collaborate with Quality on validation deliverables (e.g., URS/FRS, IQ/OQ/PQ, test scripts).

Integrations & Data 

• Build and support integrations (e.g., ERP, TMS, carrier systems, automation such as conveyors/print-&-apply/put-to-light, temperature monitoring).
• Develop SQL queries, views, and operational reports/dashboards; ensure data quality and master data governance.
• (New – Microsoft TypeScript) Develop small TypeScript/Node.js utilities or serverless functions (e.g., Azure Functions) to transform payloads, validate ASN content (lots/expiries/serials), or bridge APIs where native configuration is insufficient.

Production Support & Continuous Improvement

• Triage and resolve production issues (prioritization, RCA, rollback plans).
• Drive throughput improvements (picking efficiency, dock-to-stock, order cycle time, accuracy).
• Train super users and operations teams; develop SOPs/work instructions.

Qualifications

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:

The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.

• 5 – 7+ years hands-on with Tier 1 WMS (workflow design/configuration).
• 3PL experience in multi-client environments (SLAs, onboarding, 3PL billing). Pharma/Healthcare distribution with cGMP/GDP, DSCSA serialization/traceability, 21 CFR Part 11, and cold chain/temperature-controlled workflows.
• Proficiency with SQL Server (queries, stored procedures), JSON/XML, and EDI flows (940/945/944/943/856/810).
• Deep understanding of warehouse processes (receiving, directed putaway, replenishment, wave/zone/batch/cluster picking, packing, QA holds, cycle counting, returns, kitting/VAS).  RF process and handheld experience, including efficient RF screen/flow design.
• Excellent documentation, testing discipline, and stakeholder communication.

OUR CULTURAL BELIEFS:

Patient Minded I act with the patient’s best interest in mind.

Client Delight I own every client experience and its impact on results.

Take Action I am empowered and hold myself accountable.

Embrace Diversity I create an environment of awareness and respect.

Grow Talent I own my development and invest in the development of others. 

Win Together I passionately connect with anyone, anywhere, anytime to achieve results.

Communication Matters I speak up to create transparent, thoughtful, and timely dialogue.

Always Innovate I am bold and creative in everything I do.

Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.

From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.

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