Warehouse & Logistics Operations Associate

About Luxor

Luxor is the leading software and services provider for Bitcoin miners and the broader compute industry. Our full-stack platform supports gigawatts of compute infrastructure, giving operators the tools to monetize their compute, optimize and trade hardware, access financial instruments, and manage energy.

We believe that compute power is becoming the world’s next major commodity and our products are built to support this shift. Our goal is to become the leaders in harnessing, refining, and trading compute, unlocking a new asset class for the world’s most important digital resource.

As Luxor continues to scale rapidly across software, hardware, financial, energy and cloud infrastructure products, every team member has the opportunity to shape mission-critical systems, influence company-wide strategy, and contribute directly to the future of the compute economy.

Role description:

We are seeking a detail-oriented and proactive Warehouse & Logistics Operations Associate based in Dover, Delaware to support daily warehouse operations, shipping documentation, and customer service activities.

This role serves as a key liaison between suppliers, logistics vendors, clients, and the sales team, ensuring efficient warehouse handling, accurate documentation, and high-quality customer service throughout the shipping and fulfillment process.

Responsibilities:

• Communicate proactively with clients, carriers, and internal teams regarding shipment status and issue resolution

• Support sales with pre-sale and post-sale logistics coordination

• Execute daily warehouse operations including receiving, inspection, picking, packing, labeling, and shipment preparation

• Maintain inventory accuracy through cycle counts and system updates (WMS)

• Coordinate shipment bookings, pickup/delivery scheduling, and shipment tracking

• Prepare and review shipping documentation (B/L, SLI, CI, PL, etc.)

• Ensure timely execution of shipments in accordance with SLAs

• Troubleshoot and resolve logistics, documentation, and inventory discrepancies

• Perform other logistics, customer service, or sales-support tasks as assigned

Requirements:

• 2+ years of experience in logistics, freight forwarding, supply chain, or warehouse operations

• Strong understanding of shipping processes, warehouse operations, and import/export procedures

• Hands-on experience preparing and reviewing shipping documentation

• Experience working with TMS, WMS, CRM, and ERP systems

• High attention to detail with the ability to manage multiple priorities simultaneously

• Strong communication skills and customer-focused mindset

• Ability to work independently in a fast-paced, cross-functional environment

• Mandarin proficiency is a plus

• Ability to lift and move packages up to 50 lbs and perform hands-on warehouse duties

At Luxor we believe that meaningful contributions can be made by anyone. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Luxor welcomes all!

Luxor does not accept unsolicited headhunter and agency resumes. Luxor will not pay any third-party agency or company that does not have a signed agreement with Luxor.