Warehouse & Customer Service Representative (7-Month Contract)

Who we are:

Founded in 2006, Fortified Nutrition Limited manufactures and sells high quality, leading edge vitamin and mineral premixes and supplements for swine, dairy, beef and poultry producers and supports producers with a sales team across Alberta, Manitoba, Saskatchewan and Montana. Fortified Nutrition is under the GVF Group of Companies umbrella and operates in close affiliation with Grand Valley Fortifiers who is a progressive and innovative leader in animal livestock nutrition.

Ours is a family business that cares about its employees and its community.  We make sure that all our staff get what the best workers deserve:  benefits, good wages and respect.

The role:

We’re looking for a customer-focused, hands-on individual to join our Red Deer team. In this role, you’ll support both office and warehouse operations while delivering an exceptional experience to our customers. You’ll play a key part in order processing, inventory coordination, and day-to-day customer interactions - helping ensure everything runs smoothly from start to finish.

This is a 7-month contract role providing coverage during a temporary internal assignment

What you’ll do:

Customer Service & Sales Support

Act as the first point of contact for customers (phone, email, in-person)

Process orders and support product inquiries

Prepare and pick orders for customer pickup or shipment

Build strong customer relationships and identify service opportunities

Warehouse & Inventory

Receive and organize incoming shipments

Maintain accurate inventory and support stock replenishment

Assist with monthly and year-end inventory counts

Support warehouse organization and cleanliness

Administration & Coordination

Support invoicing, order tracking, and customer account updates

Coordinate shipments, couriers, and sample submissions

Assist with office supply management and general admin tasks

Collaborate with internal teams across locations

Your background includes:

1–3 years of experience in customer service, warehouse, or admin roles

Strong communication skills and a customer-first mindset

Comfortable working in both office and warehouse environments

Ability to lift up to 30 kg

Experience with Microsoft Office; ERP/accounting systems are an asset

Forklift experience (or willingness to obtain certification)

Agriculture or livestock knowledge is an asset

Why work with us: 

Competitive salary

Canadian Family Owned and Operated Company

Donation matching program 

Be part of a company that values integrity, innovation, and giving back.

Living our values:

Passion: Serving customers innovatively and well.

Humble Confidence: Confidently choosing to forgo our status, deploy our resources and use of influence for the good of others before ourselves.

Integrity: Consistently honest while honouring commitments with our customers, co-workers and suppliers.

Professional: Committed to excellence in the way we lead, serve and relate.

Caring: With a servant heart, truly caring for customers and co-workers. Find satisfaction in assisting with others’ challenges and joy in witnessing their success.

All interested applicants are asked to apply with a copy of their resume. We thank all applicants for their interest however, only candidates considered for the position will be contacted for an interview.