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Warehouse Assistant

Confidential

Cardiff, Cardiff permanent

Posted: April 8, 2026

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Quick Summary

We are looking for a Warehouse Assistant to join our team in Cardiff, UK, to support the delivery of our medical products.

Job Description

At Eakin Healthcare, we put patients at the heart of everything we do. We are a family-owned global medical device company with a proud heritage of innovation and care. We deliver innovative solutions across Ostomy, Respiratory, and Surgical therapies, along with our Respond home delivery service. Founded over 50 years ago, we now have a team of over 700 dedicated people across three UK manufacturing sites, 12 international sales and distribution centres and export to over 60 countries. We’ve been recognised as a Great Place to Work®! And we’re proud to be named among the Best Workplaces in Healthcare and Best Workplaces for Women.

At Eakin Healthcare, we’re united by one mission: working together to improve lives - just like we’ve been doing for over five decades.

WHY JOIN US?

We’re good at what we do – come and join us and you can benefit from:

Blended Working

Bonus

25 days holiday plus bank holidays (rising to 28)

Option to buy holiday days

Wellbeing Programme

Health Cash Plan

Pension

Life Assurance

Enhanced Maternity/Paternity

Cycle to Work Scheme

Referral Scheme

Long Service Awards

Free Parking

ABOUT THE ROLE

Working as part of the warehouse team for Respond Healthcare, covering all aspects of day to day warehouse activities which includes goods receipt, issuing components to production areas, fulfilling customer orders in a timely & accurate manner, and good general warehousing controls and practices to meet Quality standards, achieve Service Level Agreement & departmental KPI’s.

 

Please note, this role is available on a 12-month fixed-term contract.

KEY ACTIVITIES

Maintain the accuracy of stock at all times using stock rotation and by promptly investigating any stock discrepancies.

Stock replenishment ensuring adequate availability at all times.

Receive in all goods delivered to the company whilst checking for any damages and quantities of the items received.

Liaise with quality assurance for quality checks on all inbound receipted products.

Accurately pick stock items in accordance with the picking note ensuring conformance to the customer requirements.

Adequately package all orders for safe delivery to the customer.

Ensure the quality of the products and storage condition is maintained at the highest possible standard.

Keep all working areas/racking free of hazards, reporting any potential dangers to the Deputy Warehouse Manager as soon as they arise.

Use various company applications to maintain accurate records, carry out stock transfers.

Operate all handling equipment, including Bendi forklift trucks, in a safe & responsible manner.

Be responsible for ensuring that the quality of the product and service within the warehouse is maintained at the highest possible standards.

Be prepared to undertake any internal/external training as required.

To be as flexible as possible with working hours at times of heavy workload.

Other

To adhere to the company’s Equal Opportunities policy and Dignity at work policy in all activities and to actively promote equality of opportunity wherever possible

To be responsible for your own health and safety and that of your colleagues, in accordance with the company’s’ Health and Safety policy

To adhere to the company’s Quality policy and Environmental policy

To undertake other duties as may be reasonably required

KEY SKILLS

Essential

Exceptional level of attention to detail and accuracy

Able to work unsupervised

Ability to work well in a team and take pride in their work

Ability to organise efficiently and methodically

Desirable 

Previous experience of working in a busy warehouse environment

Knowledge of warehouse management systems

Bendi Forklift licence and Counter Balance Forklift license

Having worked in a similar industry that is a heavily regulated environment

KEY WORKING RELATIONSHIPS

Internal

Customer Service

Production

Supply Chain

External

Carriers and Subcontractors

COMPETENCIES

Action Oriented 

Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm 

 

Collaborates 

Building partnerships and working collaboratively with others to meet shared objectives. 

Values Differences 

Recognising the value that different perspectives and cultures bring to an organisation.  

Instills Trust 

Gaining the confidence and trust of others through honesty, integrity, and authenticity. 

Demonstrates Self-Awareness 

Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. 

 

Nimble Learning 

Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.

The closing date for applications is: 22nd April 2026

If we receive a high volume of applications, we may close this role earlier than planned.

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