Walk In Interview For Sr Tech Support Executive

AdeebaEServicesPvtLtd

Kolkata, WB, India permanent

Posted: December 14, 2016

Quick Summary

Adeeba E-Services Pvt. Ltd. is seeking a Sr Tech Support Executive with experience in customer support and technical services to join our team. The ideal candidate should have strong problem-solving skills, excellent communication and interpersonal skills, and a proven track record of delivering high-quality work products and services. The successful candidate should be able to work effectively in a fast-paced environment and have a strong understanding of technical concepts and processes.

Job Description

Adeeba E-Services Pvt. Ltd. Is an International Contact center based out of India and US. The company caters to offshore consumers and business entities through Telemarketing services since 2014 within a short span of time the company has built its foundation on high level of customer satisfaction and unmatched services and support functions, in consonance with trust, accountability and reliability of our own products and technical services , which has not only enhanced the performance of our in house talents but also increased the productivity of the company and its related products through research and development by fraction or two day after day. It has claimed the single point of platform for all solutions to our customers with continual deliverance in IT enable support systems.

Urgent Requirement Of Inbound Callers For Tech Support

Job Profile:

Taking inbound calls with printer, router and antivirus issues from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software.

Candidate Profile:

Must Have Experience in Outbound Tech Support for more than 6 months-1 year

Must know how to close their own calls.

Must have good convincing and sales skills.

Salary:Rs.10,000-20000/month(fixed)+Huge Incentives

Shift : 8:30pm-6:30am

Benefits and facilities:

Fixed Salary on 1st of every month In Salary Account+Huge Incentives.

24 leaves in a year+comp offs+b'day leaves
Daily/Monthly Incentives

Spot Incentives

No Extension of Shift Timings

Medical benefits

Salary: Not a bar for a right candidate.

Working Days:6 days

Kindly Note: NO FRESHERS AND DOMESTIC BPO EXPERIENCED CANDIDATES ARE APPLICABLE

Contact: Priyanka (HR) @ 9804149788 for further queries

HS / GRADUATE

All your information will be kept confidential according to EEO guidelines.

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