VP, Sales Engineering

Our healthcare system is the leading cause of personal bankruptcy in the U.S. Every year, over 50 million Americans suffer adverse financial consequences as a result of seeking care, from lower credit scores to garnished wages. The challenge is only getting worse, as high deductible health plans are the fastest growing plan design in the U.S.

Cedar’s mission is to leverage data science, smart product design and personalization to make healthcare more affordable and accessible. Today, healthcare providers still engage with its consumers in a “one-size-fits-all” approach; and Cedar is excited to leverage consumer best practices to deliver a superior experience.

The Role

The VP, Sales Engineering is a senior leader within Cedar’s Sales organization responsible for defining, scaling, and operationalizing the technical strategy that accelerates the company’s enterprise growth. Reporting to the Chief Growth Officer, the VP shapes how Cedar’s value - product capabilities, integration pathways, workflow impact, and financial ROI - is communicated to health system executives across the commercial lifecycle.

This leader oversees a high-performing Sales Engineering team that supports early discovery, solution design, technical diligence, business case development, and late-stage deal execution. As a critical member of the Sales leadership team, the VP partners closely with Sales, Product, Marketing, and Delivery to align Cedar’s commercialization strategy, strengthen competitive differentiation, and ensure technical narratives drive predictable, repeatable success.

The ideal candidate brings deep healthcare expertise, strong technical fluency, and a proven track record leading client-facing technical teams in complex enterprise sales environments. The role demands strategic leadership, operational rigor, and the ability to scale a disciplined, outcomes-driven team within a fast-paced growth environment.

Responsibilities

• Lead, develop, and scale the Sales Engineering team, setting the operating model, performance standards, and culture required to support Cedar’s enterprise sales motion

• Own Cedar’s technical and value storytell

• ing - ensuring team mastery of demos, workflows, integrations, ROI frameworks, competitive positioning, and executive-ready narratives

• Partner with Sales, Product, Marketing, and Delivery leadership to align on commercialization strategy, resource allocation, pipeline coverage, and prioritization across GTM initiatives

• Provide senior oversight on complex enterprise deals, guiding the team through solution design, integration requirements, custom requests, and risk mitigation

• Maintain deep domain expertise in revenue cycle operations, EHR integrations, patient financial experience workflows, and Cedar’s product architecture; ensure the team operates with the same depth

• Drive a structured feedback loop with Product and Commercial Strategy to influence roadmap decisions, surface emerging market needs, and ensure new releases are field-ready and aligned to client priorities

• Own Sales Engineering staffing, coverage models, and long-range capacity planning to ensure predictable support for the Sales organization and balanced distribution of deal load

• Serve as a visible culture and people leader—investing in onboarding, feedback, mentorship, and development to build a cohesive, high-performance team

Skills & Experience

• Proven ability to build relationships and credibility with healthcare executives

• 10+ years of relevant experience in healthcare technology, consulting, enterprise software, or client-facing roles

• Background in sales engineering, consulting, client services, or enterprise sales; strong technical and healthcare familiarity preferred

• Demonstrated success leading and developing high-performing teams

• Excellent communication skills with the ability to translate data and insights into compelling, executive-ready narratives

• Creative, resilient problem-solver who can anticipate risks and drive solutions independently

• Highly analytical with exceptional attention to detail and strong problem-solving skills

• Self-starter with comfort operating in a fast-paced, entrepreneurial environment

Compensation Range and Benefits

• Salary Range*: $200,000 - $235,000

• This role has a variable component of up to 20% of the base salary

• This role is also equity eligible

• This role offers a competitive benefits and wellness package

*Subject to location and experience

#LI-REMOTE

What do we offer to the ideal candidate?

• A chance to improve the U.S. healthcare system at a high-growth company! Our leading healthcare financial platform is scaling rapidly, helping millions of patients per year

• Unless stated otherwise, most roles have flexibility to work from home or in the office, depending on what works best for you

• For exempt employees: Unlimited PTO for vacation, sick and mental health days–we encourage everyone to take at least 20 days of vacation per year to ensure dedicated time to spend with loved ones, explore, rest and recharge

• 16 weeks paid parental leave with health benefits for all parents, plus flexible re-entry schedules for returning to work

• Diversity initiatives that encourage Cedarians to bring their whole selves to work, including three employee resource groups: be@cedar (for BIPOC-identifying Cedarians and their allies), Pridecones (for LGBTQIA+ Cedarians and their allies) and Cedar Women+ (for female-identifying Cedarians)

• Competitive pay, equity (for qualifying roles), and health benefits, including fertility & adoption assistance, that start on the first of the month following your start date (or on your start date if your start date coincides with the first of the month)

• Cedar matches 100% of your 401(k) contributions, up to 3% of your annual compensation

• Access to hands-on mentorship, employee and management coaching, and a team discretionary budget for learning and development resources to help you grow both professionally and personally

About us

Cedar was co-founded by Florian Otto and Arel Lidow in 2016 after a negative medical billing experience inspired them to help improve our healthcare system. With a commitment to solving billing and patient experience issues, Cedar has become a leading healthcare technology company fueled by remarkable growth. "Over the past several years, we've raised more than $350 million in funding & have the active support of Thrive and Andreessen Horowitz (a16z).

As of November 2024, Cedar is engaging with 26 million patients annually and is on target to process $3.5 billion in patient payments annually. Cedar partners with more than 55 leading healthcare providers and payers including Highmark Inc., Allegheny Health Network, Novant Health, Allina Health and Providence.